The Service Team of the Year Award

For passionate and determined teams supporting people affected by cancer.

About this award

The Service Team of the Year Award recognises a group of volunteers that:

  • supports Macmillan’s work in a particular geographic or subject area, helping to create positive change or supporting people affected by cancer
  • works together to support and understand the needs and views of people affected by cancer, highlighting the importance of teamwork
  • offers tailored support, or supports others to be there for people at their time of need
  • shows commitment and determination, above and beyond the role, to improve the lives of people affected by cancer.

For any further queries, please contact our Volunteering team at or on 020 7840 4644.

Durham Not Alone, 2018 UK winner 

For almost four years, the Durham Not Alone service have been providing support, care and laughter to people who are going through cancer alone. 

The closely-knit team visit people in their own homes, offering practical and emotional services and ensuring their service users have a seamless, holistic, and person-centered experience. 

To achieve this, they work closely with Macmillan professionals, information centre staff and volunteers, welfare benefits advisors and social care teams. The caring group are committed to looking after each other too, and encourage volunteer training and progression. 

There’s no doubt that they are highly deserving recipients of the inaugural Service Team of the Year Award.