Contact us

If you’d like to get in touch with us, if you have questions, compliments or complaints, we want to hear from you.

Our top queries

I want to make a donation / pay in my fundraising money

To make a one-off donation, set up a regular payment, or to pay in your fundraising money, visit our donations page.


I want to change my direct debit

To change your direct debit or update your details please fill in the fundraising form. Alternatively, call 0300 1000 200 (Monday-Friday, 9am to 5pm).


I need support for myself or someone else

I want to contact your head office

I want to leave feedback

I want to change my address

I'm having technical issues with your website

If you spot a broken link, can't find a page, or have a technical issue with one of our websites, please email us at


I want to contact your press office

To contact our PR team, please call 020 7840 7821 or, out of hours, 07801 307 068. Alternatively, you can email us at