Contact us

If you’d like to get in touch with us, if you have questions, compliments or complaints, we want to hear from you.

Our top queries

I want to make a donation / pay in my fundraising money

To make a one-off donation, set up a regular payment, or to pay in your fundraising money, visit our donations page.


I want to change my direct debit

To change your direct debit or update your details please fill in the fundraising form. Alternatively, call 0300 1000 200 (Monday-Friday, 9am to 5pm).


I need support for myself or someone else

I want to contact your head office

I want to leave feedback

I want to change my contact preferences

Please call our Supporter Care Hub on 0300 1000 200 to change your contact preferences.


I want to change my address

I want to contact your press office

To contact our PR team, please call 020 7840 7821 or, out of hours, 07801 307 068. Alternatively, you can email us at


Will my contact with you remain confidential?

Macmillan treats your contact with us as confidential unless there is a risk of serious harm or abuse to you or someone else, in which case, we may have to pass this information onto a third party such as the emergency services.

For more information, please see our privacy policy.