What support is available for carers?

Carer's Allowance and Carer Support Payment are the main benefits for carers. But being a carer may also mean you can get other help or payments as part of another type of benefit. If you are getting Universal Credit, you might be able to get the carer element, even if you do not qualify for Carer's Allowance or Carer Support Payment. And you may be able to apply for Carer's Credit.

For more information, call our money advisers for free on 0808 808 00 00, Monday to Friday, 8am to 6pm. Or find out if you can visit a Macmillan welfare rights adviser in person.

Carer's Allowance and Carer Support Payment

If you look after someone with a lot of care needs, you may get:

  • Carer’s Allowance in England, Wales or Northern Ireland
  • Carer Support Payment in Scotland.

Carer’s Allowance in Scotland

In Scotland, Carer Support Payment has replaced Carer’s Allowance. Carer Support Payment is paid by Social Security Scotland.

If you live in Scotland and currently get Carer’s Allowance, you do not need to apply for Carer Support Payment. Social Security Scotland will move you to the new benefit without you having to do anything. The amount of benefit you get will stay the same.

To find out more about this change, visit mygov.scot

How much Carer's Allowance or Carer Support Payment could I get?

You can find out the current rates of payment:

You can be paid into your account weekly in advance, or every 4 weeks.

  • Will this affect other benefits I claim?

    Carer’s Allowance or Carer Support Payment can affect other benefits that you get.

    They overlap with certain other benefits, including:

    The rule for overlapping benefits is that you cannot get both benefits at the same time. Instead, you are paid the one that gives the highest amount.

    Even if this rule means you cannot get Carer’s Allowance or Carer Support, it may still be worth applying for because:

    • you could get an additional Carer Premium payment added to other benefits you get
    • if the other overlapping benefit stops for any reason, you can be paid Carer’s Allowance or Carer Support Payment straight away, without having to make a new claim.
  • How could this affect benefits for the person I care for?

    If you get Carer’s Allowance or Carer Support Payment, it can affect the benefits of the person you care for.

    They may stop getting:

    • a severe disability premium paid with their benefits
    • an extra amount for severe disability paid with Pension Credit.

You can speak to a Citizen's Advice welfare rights adviser about this. They can talk to you about which benefit would be best to claim for you and the person you care for. Or find out if you can visit a Macmillan welfare rights adviser in person.

Can I claim Carer’s Allowance or Carer Support Payment?

You may be able to get Carer’s Allowance or Carer Support Payment if you are:

  • aged 16 or over
  • caring for someone for at least 35 hours a week.

The person you care for must be getting certain benefits (qualifying benefits). These are usually 1 of the following:

It is important to know the following about Carer’s Allowance and Carer Support Payment:

  • You do not need to be related to, or living with, the person you care for to claim.
  • You can be working, but there is a weekly earnings limit – after certain deductions.
  • State Pension overlaps with these benefits. You will get whichever one pays the highest. If your State Pension is less than Carers Allowance or Carer Support Payment, you will get a payment to make up the difference.
  • You cannot usually claim if you are studying for 21 hours a week or more.
  • If you receive Carer’s Allowance or Carer Support Payment, or the carer element in Universal Credit, the person you care for will stop getting a severe disability premium included in their benefits. This is an extra amount for severe disability paid with Pension Credit, Housing Benefit or reduced council tax. It is also paid with certain other benefits.
  • You can usually backdate your claim by up to 3 months. But this can be longer if the person you care for has a delayed decision about their qualifying benefit. For example, this could be due to a long processing time or an appeal.
  • If there is more than 1 carer looking after the person you care for, the main carer should apply. Only 1 carer can get Carer’s Allowance or Carer Support Payment.

How to claim Carer’s Allowance or Carer Support Payment

If you live in England or Wales, you can apply online at GOV.UK or by post. For information on how to make a claim, you can call the Carer’s Allowance Unit on 0800 731 0297, or use textphone 0800 731 0317.

If you live in Scotland, visit mygov.scot to apply for Carer Support Payment online or to download the form. You can also call Social Security Scotland on 0800 182 2222 to apply by phone or ask to meet with a client support adviser. They can help you with applying in person.

If you live in Northern Ireland, you can apply online at nidirect.gov.uk or download a form. You can also call the Disability and Carers Service on 0800 587 0912 or use textphone 0800 012 1574 and ask them to send you a claim form. Or you can collect a claim form from your local Social Security or Jobs and Benefits office.

Carer Premium

If you are entitled to, or get Carer’s Allowance and certain other benefits, you may also be able to get the Carer Premium. This extra payment can be added to:

Extra payments for being a carer can also be added to:

To claim any of these extra payments for carers, contact the service that pays you the benefit. You should tell them you are getting or are entitled to Carer’s Allowance. The payment should then be added to any benefit you are getting.

Carer's Credit

Carer’s Credit protects your right to a State Pension later in life. You need to pay a certain amount of National Insurance to get a State Pension. Carer’s Credit helps stop gaps in your National Insurance record if you must give up working while you are caring for someone else. It can also help if you are not paying National Insurance because you need to reduce your hours.

Carer’s Credit does not give you a payment or extra money. It may help you to build up your entitlement to a State Pension if you are caring for someone with cancer.

Can I claim Carer's Credit?

To get Carer’s Credit, you must look after at least 1 person for 20 hours or more a week.

Normally, each person you look after must be getting 1 of these disability benefits:

If the person you look after does not get any of these benefits, you may still be able to get Carer’s Credit. You must fill in the care certificate part of the application form. It is important to get a health or social care professional to sign it.

Is Carer's Credit right for me?

You do not need to apply for Carer’s Credit if you are already getting benefits such as:

These benefits automatically help protect your right to a State Pension.

You may benefit from claiming Carer’s Credit if you:

  • care for someone for 20 to 35 hours a week
  • help care for an ill or Disabled person, but the main carer claims Carer’s Allowance for looking after them
  • care for several people, but do not care for any 1 person for 35 hours or more a week
  • care for someone as well as doing paid work, but do not earn enough to pay National Insurance for the whole year
  • care for someone and are self-employed
  • care for someone and are a full-time student.

How do I claim Carer’s Credit?

If you live in England, Scotland or Wales, call the Carer’s Allowance Unit on 0800 731 0297 or use textphone 0800 731 0317 to request a claim form. You can also visit GOV.UK to download the form and apply by post.

If you live in Northern Ireland, call the Disability and Carers Service on 0800 587 0912 or use textphone 0800 012 1574 to request a claim form. Or contact your local Social Security or Jobs and Benefits office. You can also download a form from NI Direct

Carer's Allowance Supplement

In Scotland, the Carer’s Allowance (CA) Supplement is a benefit that is paid 2 times a year to people who are:

  • resident in Scotland or have a 'genuine and sufficient link to Scotland’
  • already getting Carer’s Allowance or Carer Support Payment.

There are 2 qualifying dates every year for the CA Supplement. You do not have to apply for it. You will get 2 payments a year if you are eligible. You can learn more at mygov.scot

About our information

This information has been written, revised and edited by Macmillan Cancer Support’s Cancer Information Development team. It has been reviewed by expert medical and health professionals and people living with cancer.

Macmillan Welfare Rights Team

Reviewer

Date reviewed

Reviewed: 01 June 2025
|
Next review: 01 June 2028
Trusted Information Creator - Patient Information Forum
Trusted Information Creator - Patient Information Forum

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