How to claim Adult Disability Payment
On this page
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How do I apply for Adult Disability Payment (ADP)?
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Starting your Adult Disability Payment application
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What information do I need for the application?
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If you have a terminal illness
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After you apply for Adult Disability Payment
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Consultation meeting
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Adult Disability Payment decision letter
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How do I challenge an Adult Disability Payment decision?
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How we can help
How do I apply for Adult Disability Payment (ADP)?
In Scotland if you have a cancer diagnosis, you may be able to claim a benefit called Adult Disability Payment (ADP). This is a benefit for people under State Pension age who have problems with everyday tasks, getting around or both due to long term health conditions or disability.
If you have reached State Pension age and are making a new claim, you should claim Pension Age Disability Payment instead of ADP.
We are here to help if you have questions about benefits. Call us free on 0808 808 00 00 to talk to a Macmillan money adviser, Monday to Friday, 8am to 6pm.
Related pages
Starting your Adult Disability Payment application
There are 2 parts to the application:
- Part 1 – you must either complete online within 14 days or by calling 0800 182 2222.
- Part 2 – you must complete within 8 weeks, either online or using the paper application form you are sent, or your application will get deleted, and you will need to start again. If you cannot complete the form within this time, you can ask for longer.
If you are terminally ill, you or someone you give permission to, can complete the whole application over the phone.
Applying online
You will need to create an online account. Once you have set up your account you can log in at any time to check or update your claim.
Applying over the phone or video call
Call Social Security Scotland on 0800 182 22 22 to start your application. If you are a British Sign Language (BSL) user, you can use the contactSCOTLAND app to contact them by video.
Social Security Scotland will ask for your personal details and complete part 1 of the application over the phone. They will then post you a paper application form to complete part 2. You will get a return envelope so that you can send it back.
If you would like to apply in another language, you can call Social Security Scotland and request an interpreter.
Getting support with your application
You can get support with your application through the Local Delivery service. This is a free service provided by Social Security Scotland.
Local Delivery service is a free service provided by Social Security Scotland. You can get support with your application, or ask questions about the process:
- in person, at your home or a place local to you
- over the phone
- over a video call.
Contact Social Security Scotland and ask for a Local Delivery service appointment. You can do this even if you have not submitted an application.
What information do I need for the application?
Part 1 – personal details
Part 1 of the Adult Disability Payment application asks about your personal details. You will need:
- your personal details, including your main address
- your National Insurance number
- your bank, building society or credit union account details
- details of any travel you have done outside the Common Travel Area in the last year.
Part 2 – questions about your health
Part 2 checks how your health problems affect your daily life. The form asks you questions about everyday activities, such as preparing food. You will need:
- information about your condition, including any medication or treatment you are having
- information about any medical tests, and their results
- your GP’s contact details, or details of other healthcare professionals.
Supporting information
Supplying supporting information when you submit your application can mean that your application is processed quicker. Supporting information includes:
- social care assessments
- medical reports and letters
- prescription information
- medical test results.
You do not need to add supporting information to your application. Social Security Scotland can gather information on your behalf.
There is more information about supporting information for disability benefits on mygov.scot
Here are some tips for completing the form:
- Make sure you have plenty of time to complete the form. You may find it helpful to read it through first. Then you can get all the information you need before you start.
- Try to include as much detail as possible about how your condition affects your daily life. For each activity, try to explain how you manage on good days and on bad days. And explain how often you have good and bad days.
- You may want to record any problems you have every day in a diary to show how your condition affects your daily life. We have a diary you can use to do this. You can send it as supporting evidence along with your form.
It may also be helpful to get evidence about your illness from the people involved in your care. Send this with your form, or soon afterwards. You could ask for evidence from your:
- GP
- cancer doctor or specialist nurse
- support worker
- carer – this is anyone who gives you help and support that you could not manage without, such as help with daily tasks
- consultant.
If you have a terminal illness
The application process is different if you have a terminal illness. You can apply using a process called special rules.
Claiming ADP under special rules means:
- you may get a decision faster
- you will not need a consultation meeting
- you will get the highest rate of daily living payment and mobility payment
- you will not need to have a review unless your circumstances change
- you will get ADP no matter how long you have been ill.
After you apply for Adult Disability Payment
You will be assessed for ADP based on your application form. The assessment gives points depending on how difficult it is for you to do a range of activities.
If needed, you may be asked for some more information that supports your application. For example, reports or care plans from your GP, doctor, nurse or other healthcare professionals.
Sometimes you will need to have a consultation meeting to give more information.
Consultation meeting
A consultation meeting gathers more information about how you do different activities and how your condition affects your daily life. This can be by phone, video call or in person.
If you miss your meeting, or you cannot go to your appointment, call 0800 182 2222 straight away to arrange a new one. Missing an appointment could mean your ADP claim is rejected, and you will have to start the application process again.
Adult Disability Payment decision letter
You will get a letter that explains whether you will get ADP, which parts you will get, and how much you will get for each part.
It will include information about the score you were given for each activity and why you were given each score.
Daily living
You may get the daily living part of ADP if you need help more than half of the time with activities like:
- preparing or eating food
- eating and drinking
- taking medicines and managing treatments
- monitoring a health condition
- washing and bathing
- using the toilet or managing incontinence
- dressing and undressing
- communicating with other people
- reading and understanding signs, symbols and words
- engaging with other people face to face
- making decisions about money.
Mobility
You may get the mobility part of ADP if you need help:
- going out – for example, planning and following a route to another place
- moving around – for example, walking.
You do not have to have a physical disability to get the mobility part. For example, you may also be eligible if you have difficulty moving around because of memory or concentration problems, or a mental health condition such as anxiety.
How do I challenge an Adult Disability Payment decision?
You can challenge a decision about ADP with Social Security Scotland. For more information, visit mygov.scot
About our information
This information has been written, revised and edited by Macmillan Cancer Support’s Cancer Information Development team. It has been reviewed by expert medical and health professionals and people living with cancer.
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References
Below is a sample of the sources used in our benefits information. If you would like more information about the sources we use, please contact us at informationproductionteam@macmillan.org.uk
GOV.UK www.gov.uk [accessed May 2025].
NI Direct www.nidirect.gov.uk [accessed May 2025].
Social Security Scotland www.socialsecurity.gov.scot [accessed May 2025].
Macmillan Welfare Rights Team
Reviewer
Date reviewed

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