Macmillan's priority is the health and well-being of people living with cancer, our staff and volunteers. We are delighted to be working in partnership with Boots, to support people living with cancer in the best way possible at this extraordinary time.
Can I still get support in-store?
Boots is focused on providing essential pharmacy and healthcare services in stores. However, there are changes to some face-to-face services:
Boots Macmillan Information Pharmacists
Our Boots Macmillan Information Pharmacists are in-store, as usual, and can provide advice and support to those who are still able to access stores, whether that is the person living with cancer or someone going on their behalf.
We’re so proud of all our amazing Boots Macmillan Information Pharmacists who are working hard every day to provide people with their prescriptions, listen to worries and concerns about medication, and guide people to other sources of information and support.
Virtual Boots Macmillan Information Pharmacist Service
To offer continued cancer support during the pandemic, Boots has made this service available digitally.
You can book an appointment with a Boots Macmillan Information Pharmacist who can provide clinical support to follow-up concerns and questions, as well anything to do with the on-going management of the side effects or consequences of treatment.
Book a video consultation
Boots Macmillan Beauty Advisors
Our Boots Macmillan Beauty Advisors are now back in selected Boots stores to offer help and advice in a way that is compliant with the latest safety guidance, but you can still get help virtually.
We've partnered with No7 to create make-up and skincare video tutorials. You can also book a virtual beauty consultation below.
Virtual Boots Macmillan Beauty Advisor Service
No7 has launched a Virtual Beauty Service, to help you feel more like you again.
You can book a 15-20 minute telephone or video appointment with a Boots Macmillan Beauty Advisor, who can provide make-up and skincare advice to help you manage the visible side effects of cancer treatment.
Book a telephone consultation
Book a video consultation
Whether you need help defining sparse brows and lashes, caring for nails that are suddenly more brittle, or minimising dark circles around the eyes, Boots Macmillan Beauty Advisors can help you feel more like yourself again. They can also show you how to use products to manage skin changes and enhance any facial features.
We currently have over 1,000 Boots Macmillan Beauty Advisors in Boots stores across the UK. They are No7 Advisors who have been specially trained to:
- help people living with cancer to manage the visible side effects of their treatment
- listen to any worries and concerns about cancer and its treatment
- guide you to sources of information and support, or connect you to local Macmillan services.
To find your nearest Boots Macmillan Beauty Advisor:
- visit boots.com
- enter your postcode, town or store name
- click on the 'Find' button
- click on ‘Filter by store services’ and tick the ‘Boots Macmillan Beauty Advisor’ box. This is listed under ‘Main Store Services’
- your nearest stores with Boots Macmillan Beauty Advisors will be displayed on a map.
When you get to the store, visit the No7 counter. If you are unsure where it is, ask a staff member to direct you. You can also look for staff wearing Macmillan pin badges.
You can visit a store to speak with a Boots Macmillan Beauty Advisor at any time. You don't need an appointment. However, you can book an appointment at selected larger stores if you would like to.
If you would rather speak in private, they can take you to a private area or a consultation room (if one is available). If you do not feel comfortable asking for a Boots Macmillan Beauty Advisor, you can find our leaflets in-store, often at the counter. These may help to answer your questions.
If a Boots Macmillan Beauty Advisor is not available in your area, you can still get support locally.
We also have further information about:
- Changes to your eyelashes and eyebrows during treatment - including a makeup tutorial video
- Skin and nail changes and tips about managing them
- Managing your feelings about changes to your appearance
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