Fundraising support centre

0300 1000 200

Give with confidence

YOU'RE IN SAFE HANDS

We want you to feel completely secure donating to us. That's why we're members of the Fundraising Standards Board and have signed up to their fundraising promise.


You’re part of a huge movement that’s making a real difference to people affected by cancer. Almost everything we do, from Macmillan nurses to providing cancer information to helping people with money worries, relies on donations. We simply would not be here without supporters like you.

So you have the right to know you can trust us to be honest and treat you with respect. When you give to Macmillan, we give you our word your money will help make sure no one faces cancer alone.

Your guarantee

You’ll never feel under pressure to give more than you want.

You’ll always know where your donation goes.

Your personal details are safe and you can tell us how to use them.

You can choose how we contact you and change this at anytime.

You can tell us when something’s wrong and we’ll put it right if we can.

You can count on us to support your fundraising every step of the way.

You’ll hear about the difference you’re making, with a big THANK YOU from us.

Our promise

We’ll make sure our fundraising is ethical, legal and follows best practice.

We’ll always stick to the Fundraising Regulator Standards Board code of conduct.

We’ll make our annual report and accounts easy to understand.

We’ll keep your details safe and never sell or swap them.

If things go wrong, we’ll listen. And learn.

When things go well, we’ll try to do even better - so please let us know.

We’ll tell you how you’re helping to change lives.

We’ll take care to understand what’s important to people affected by cancer and how we can support everyone who needs us.


Contact us

Still have questions? Contact our Fundraising Support Centre on 0300 1000 200 between 9am-5pm Monday-Friday, or email us at fundraising@macmillan.org.uk

Our promise to you

You’re part of a huge movement that’s making a real difference to people affected by cancer. You can read our fundraising promise to you on the Fundraising Standards page.


Why not make a donation now?

I would like to make...

Nearly 36,000 people give £2 a month.

£2 a month for one year could pay for a Macmillan nurse for an hour, helping people living with cancer and their families receive essential medical, practical and emotional support.

I would like to give £2

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Nearly 34,000 people give £10 a month.

Your donation of £10 a month could keep five Macmillan information and support centres stocked with all the information booklets, guides, directories and leaflets needed to support people affected by cancer for 12 hours.

I would like to give £10

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Just over 1,000 people give £25 a month.

£25 could pay for a Macmillan nurse for an hour, helping people living with cancer and their families receive essential medical, practical and emotional support.

I would like to give £25

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Around 250 people give £50 a month.

£50 could pay for a Macmillan Grant that buys someone with cancer a microwave, making it easier for them to prepare their food.

I would like to give £50

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£10 could make a real difference.

It could keep five typical Macmillan information and support centres stocked with all the information resources they need to support people affected by cancer for an hour.

I would like to give £10

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£19 would make a real difference.

It could pay for a Macmillan benefits adviser to work in a Citizens Advice Bureau for an hour, when they would advise people with cancer, their families and carers so they can access benefits and other kinds of financial support they are entitled to.

I would like to give £19

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£25 could make a real difference.

It could pay for a Macmillan nurse for an hour, helping people living with cancer and their families receive essential medical, practical and emotional support.

I would like to give £25

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£50 could make such a difference.

Your donation of £50 could pay for a Macmillan Grant that buys someone with cancer a microwave, making it easier for them to prepare their food.

I would like to give £50

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We appreciate all feedback, both compliments and things we could do better. To make a complaint about our service or fundraising activity please contact us.

Alternatively, you are entitled to take your complaint directly to the FRSB at:
Fundraising Standards Board
65 Brushfield Street
London
E1 6AA
Call 0333 321 8803

Email info@frsb.org.uk