Macmillan Support Line

We know it's harder to get the support you need at the moment, but we’re here to help. If you have questions about coronavirus, we have coronavirus guidance to support you.

If you are worried about money, work, your treatment, or you just want to speak to someone about how you’re feeling right now, we’ll listen and offer guidance. The Macmillan Support Line offers confidential support to people living with cancer and their loved ones.

Call us free* on 0808 808 00 00, 7 days a week, 8am-8pm.

Chat with us

Write to us

Join our Online Community

Opening times

  • Emotional and practical information: 7 days a week, 8am-8pm
  • Clinical information: 7 days a week, 8am-8pm
  • Financial guidance: Monday-Friday, 8am-6pm
  • Welfare rights: Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
  • Energy advice: Monday-Friday, 8am-6pm
  • Work support team: Monday-Friday, 8am-6pm

Other languages and formats

We speak your language

We have an interpretation service in over 200 languages. Just state, in English, the language you wish to use when you call us.

Are you deaf or hard of hearing?

If you are a textphone user, you can call the Macmillan Support Line using the Next Generation Text Service (NGT) by dialling 18001 0808 808 00 00.

If you have a computer, tablet or smartphone you can download the NGT Lite app for free. The NGT app works by connecting you to a relay assistant who reads to the other person the words you've typed, and types to you their reply.

For more information about the Next Generation Text Service, how to download the app and how to use it, please visit the Next Generation Text Service website.

Calling from overseas?

If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.

Out of hours help

When the Macmillan Support Line is closed there are other ways you can get the support you need.

Online Community

Our Online Community is always open and full of people ready to listen and offer support.

Join today at

Other support lines

If you need to talk to someone when our phone service is closed, you could contact any of these 24-hour services:

  • NHS 111 on 111 for England 
  • NHS Direct Wales on 0845 4647 for Wales
  • NHS 24 on 111 in Scotland 
  • Samaritans on 116 123


Macmillan treats your contact with us as confidential unless there is a risk of serious harm or abuse to you or someone else, in which case, we may have to pass this information onto a third party such as the emergency services.

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