Your Growing Gift FAQs

Confused about Your Growing Gift? Take a look at our frequently asked questions below.

How does Your Growing Gift work?

Sign up to a regular direct debit to Macmillan and we will post you a ‘grow your own flowers from seeds’ kit for you to grow at home. The kit includes a small pack of seeds, two blocks of dehydrated soil, and a coffee cup with lid for you to grow the seeds in. You will also receive a Direct Debit Welcome Pack, containing further information about giving a regular donation to Macmillan.


When will I receive my flower kit?

Please allow up to three weeks from signing up to receive your kit in the post. If you have not received your kit after this time, please call us on 0300 1000 200 (Monday-Friday, 9am-5pm). Your flower kit will arrive separately to your Direct Debit Welcome Pack.


What if I don’t receive my flower kit?

If you don’t receive your kit after three weeks, please call us on 0300 1000 200 (Monday-Friday, 9am-5pm). We will check why your kit has not arrived and get this out to you as quickly as we can.


Is the flower kit free?

How do I grow my flowers?

Instructions to grow your flowers are included in the package you will receive in the post, but the following details will be useful for growing your seeds into flowers:

  • Place the two blocks of soil into your cup and add water to rehydrate them 
  • Scatter the seeds across the soil and push them in so they are covered 
  • Gently press down on the soil to ensure it’s in contact with the seeds 
  • Water daily the first week, then twice a week to ensure soil stays moist 
  • Choose a sunny spot and enjoy seeing your living support for Macmillan bloom!

What if I have problems with my flowers?

Unfortunately, we cannot guarantee the lifespan of your flowers as this depends on how the seeds are sown, how they are cared for and maintained. If you no longer wish to donate via direct debit to Macmillan, you can cancel your direct debit at any time by calling us on 0300 1000 200 (Monday-Friday, 9am-5pm).


Contact us

Still have questions? Contact our Fundraising Support Centre on 0300 1000 200 between 9am-5pm Monday-Friday, or email us at

Our promise to you

You’re part of a huge movement that’s making a real difference to people affected by cancer. You can read our fundraising promise to you on the Fundraising Standards page.