Talk to an expert now

If something is worrying you and you need to talk, we're here to listen. From questions about coronavirus or cancer treatment, to worries about work and money. Find out how to get in touch.

Supporting you through the coronavirus pandemic

We know cancer throws a lot your way, and right now, the coronavirus pandemic is making it even tougher.

If you're worried about something and you need to talk to someone, whatever is on your mind, we're here to listen.

Maybe you have questions about the coronavirus vaccines, or you're worried about how the pandemic will affect your cancer treatment.

You could be concerned about paying the bills, or you're feeling anxious about going to work when you feel that you should be shielding.

Perhaps you're about to go into hospital and feeling scared that you won't be able to see your loved ones, or you've just finished treatment and now you're feeling isolated at home.

You might be worried about someone you care about who has cancer, and whether you can see them while we're in lockdown.

However you're feeling right now, you're not alone. If you want to talk to someone, you can speak to us. There is no problem too big or small.

On this page, you will find information about the different people you can speak to and how to get in touch.

Talk to a Cancer Information Nurse Specialist

Our Cancer Information Nurse Specialists are experienced cancer nurses who give advice and support to people living with cancer.

They can talk you through your diagnosis and treatment, sharing key information to help you manage symptoms and side effects.

You can also talk to them about coronavirus. You might have something specific you want to talk about, like the coronavirus vaccines or your cancer treatment. Or you might be feeling anxious about what's happening right now, and you just need someone to talk it over with. We know this pandemic has been tough. We're here to support you.

If you would like to talk to a Cancer Information Nurse Specialist, you can:

They are available to speak to 7 days a week, 8am-8pm.

You can also post a question for a nurse in our Online Community. One of our nurses will aim to respond to your post within 2 working days.


We also have information about:

 

Talk to our Financial Guidance team

We know that cancer can be tough on your finances. The coronavirus pandemic may have made it even tougher. If you are worried about money, there are people you can talk to:

  • Our Financial Guides are here to give you personalised support to help you plan your budget, manage your money and understand your personal finance options, such as mortgages, pensions and insurance.
  • Our Welfare Rights Advisors can help you to find out what benefits you might be entitled to.
  • Our Energy Advisors can help you with things like access to energy schemes and grants.

If you would like to talk to speak to someone in the financial guidance team, you can:

Our Financial guides and Energy advisors are available Monday-Friday, 8am-6pm. Our Welfare rights advisers are also available Monday-Friday, 8am-6pm, as well as 9am-5pm on Saturday and Sundays.

You can also post a question for the team in our Online Community. Someone from the team will aim to respond to your post within 2 working days.


We also have information about:

Talk to a Work Support Advisor

Worries about work are very common for people affected by cancer. If you have or have had cancer, you are protected by law from unfair treatment.

Our Work Support Advisors are here to talk about things like your rights, as well as giving advice to help you talk to your employer.

If the coronavirus pandemic has impacted your work, you can also ask them questions about things like furlough and the Government's Job Retention Scheme.

If you would like to talk to a Work Support Advisor, you can:

They are available to speak to Monday-Friday, 8am-6pm.

You can also post a question to a Work Support Advisor in our Online Community. Someone from the team will aim to respond to your post within 2 working days.


We also have information about:

Talk to our Cancer Information and Support Specialists

Talk to a cancer information and support specialist

Our Cancer Information and Support Specialists are here to listen, offering emotional support, practical information and guidance to help you find the right information and support. They will talk to you about whatever matters to you. You might be feeling anxious about what's happening right now, and you just need someone to talk it over with. We know this pandemic has been tough. We're here to support you.

They can talk you through your diagnosis and treatment, sharing key information to help you manage symptoms and side effects.

You can also talk to them about coronavirus. You might have something specific you want to talk about, like the coronavirus vaccines or your cancer treatment.

If you would like to talk to a Cancer Information and Support Specialist, you can:

They are available to speak to 7 days a week, 8am-8pm. 

They are available to speak to 7 days a week, 8am-8pm.

You can also post a question for the team in our Online Community. Someone will aim to respond to your post within 2 working days.


We also have information about:

Talk to people on our Online Community

Our Macmillan Online Community is a free, safe space where you can connect with others who understand what you're going through 24 hours a day, 7 days a week.

You can chat to other people with cancer, ask them questions, talk about your experiences and share how you're feeling.

Visit the Online Community

Find a local support group

Local support groups are based in communities all over the UK. If you are living with cancer, they offer a safe and supportive environment for you to talk about what matters to you.

The coronavirus pandemic and the current regulations has meant that local support groups have been affected. However, there are still lots of groups continuing to run, often virtually, providing a much-needed support network to people living with cancer.

Search for a local group