Money worries and cancer: your stories

Story
Published: 25 February 2026
People share their experiences of money worries during their cancer journey. Discover how Macmillan support can make a difference.

You're not alone with money worries

Money worries can be one of the hardest parts of cancer. You may be earning less or not working at all.

Bills still need to be paid and the benefits system can feel confusing, especially when you don't have much energy.

Many people tell us that they didn't realise that support is available, or they felt worried about asking. But you are not alone.

Here, people affected by cancer share how speaking to Macmillan helped them understand their options, access financial support and feel less overwhelmed during one of the toughest times in their lives.

Whether you're working, self-employed or caring for someone, their experiences might help you feel it’s okay to ask for help.

Helga's story: Caring for a child with cancer


Helga from Norwich was put in touch with Macmillan when her daughter Lucy was diagnosed with bone cancer. She stopped work to care for her. 

A child with their mum smiling.

I’ve worked as a nurse for 35 years but had to stop work to care for my daughter when she fell ill, which has been the biggest challenge of my life.

My employer granted me carers and sick leave while Lucy was having treatment, but the pay wasn’t enough to cover the extra costs of travel and caring for a child who had difficulty moving around and caring for herself.

I already knew about Macmillan’s services, having had help when I went through my treatment for breast cancer, so felt confident turning to them for advice again.

I sat by my daughter’s bedside in the hospital talking to my Macmillan adviser Cathy over the phone and via email about applying for benefits. It was a very challenging and lengthy process.

I honestly don’t think I would have been able to complete my application without Macmillan’s support

Our financial stability depended on being able to access additional support quickly and I knew that without expert advice, and with my mind on other things, I would struggle to navigate the benefits system.

It was much easier to share information with one person who knew the system and could work out what I was eligible for. It was a weight off my mind during what was an extremely difficult year.

Find out which benefits you may be entitled to if you’re supporting someone with cancer.

Laura's story: When sick pay isn't enough

Laura is living with breast cancer. She contacted the Macmillan Support Line when Statutory Sick Pay wasn't covering her basic costs.

Laura is walking by the coast in a green Macmillan t-shirt.

I’d started receiving SSP (Statutory Sick Pay), which wasn’t nearly enough to cover my rent and heating and had read that Macmillan could help explain what other financial support might be available.

I had worked my whole life and had never claimed benefits before. I worried I might call Macmillan and they would just redirect me to another organisation, but they didn’t and it was a really lovely phone call.

They told me about the help I could receive including Universal Credit and possible council tax relief. Up to that point, I didn’t know how I would afford my heating, or pay my rent.

Calling up the Macmillan Support Line was straightforward and not as daunting as I thought it would be.

The money adviser let me talk and cry. It felt different from the more clinical, time-limited conversations I’d had in hospital. The support line was very personal and I felt I had as much time as I needed.

At the end of the conversation, I just remember feeling relief that I could cover the cost of rent and heating for another month, or at least until my Universal Credit payments kicked in.

We’re not a family who live on the breadline, but we don’t have a lot of money in the bank, and it did feel unfair that people who haven’t chosen to have a life changing diagnosis, who haven’t chosen to be out work, aren’t automatically fast-tracked to be given advice about available financial help.

Talk to someone about money worries on the Macmillan Support Line.

Learn more about Universal Credit when you have cancer.

 

Debbie's story: When you’re self-employed and used to coping alone

Debbie was self-employed when she was diagnosed with cancer.
Debbie is wearing a green Macmillan branded Coffee morning t-shirt. She has hair hair in a green bandana too. She is standing outside holding a paper coffee cup. Behind her is a table decorated for a Coffee Morning event.

 

"When you are working for yourself, you have to work all the time. When I got cancer, I continued working up until the November, but then the leg clot situation happened. Then I just couldn’t work anymore. That’s when things became really difficult financially.

Dan was amazing, and we cut back where we could. it was a tough time, but at least I was alive and we had each other.

I came back to work in the middle of March and I am having to rebuild my business, but just for that period of time, it was so hard. I was thinking about my health than I was about having no money to do certain things.

We are very proud people. I’ve never claimed any benefits in my 34 years of living in the UK. I didn’t want to do it and as much as Macmillan said I was entitled. They told me it’s okay and there’s no shame, I was determined to live on what we had."

Get support if you’re self-employed and affected by cancer.

Pragati's story: Finding help when everything feels too much

Mum of two Pragati is living with breast cancer. 
A smiling woman standing outside in a garden.

Pragati was treated at Tameside Hospital which is where David Banks, the Macmillan Cancer Information and Support Manager spotted her in a waiting area and asked if she needed any help.

“The Information Centre helped me with benefits. I got in touch with Kira and she told me what benefits I could get and how to sort my benefits out. She was a big help because people don't know about the benefits that you can get.

When you are overwhelmed like I was, you don't even think of benefits at that stage because your mind is blank, you don't think about anything really to be honest.”

Find out what support is available in your local area.

Common questions about money support

  • How can I contact the Macmillan Support Line?

    You can contact the Macmillan Support Line by phone, email or live chat. It’s free and confidential.

    The Support Line is open 7 days a week, 8am to 8pm.

    Call 0808 808 00 00.

  • English isn’t my first language. Can I still get help?
    Yes. An interpreter can be arranged so you can speak in your preferred language. Just tell the team which language you need when you contact the Support Line.
  • Can you help me find support in my local area?

    Yes. Macmillan can help you find support near you, including benefit advice and information centres.

    You can ask about local services when you contact the Support Line, or use Macmillan’s local services search.

  • Do you have other resources about money and cancer?

    Yes. Macmillan has information about benefits, insurance, pensions, work and managing money during cancer.

    Information is available in different formats, including audiobooks and easy read.

  • Are any services available 24/7?

    Yes. Macmillan’s Online Community is available 24 hours a day, 7 days a week.

    It’s a space to connect with others affected by cancer and share experiences at any time.

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