Energy Advice
How our energy advisers can help you
People living with cancer often find that they are spending more money to keep warm. This could be because they are spending more time at home or feeling colder because of treatment.
If you have difficulty paying your energy bills, whether they are gas, electricity or water bills, we are here to support you. We can:
- help you get access to schemes
- tell you which charity grants are available and how to apply
- advise you on boiler schemes
- help you deal with water companies.
Related pages
How to talk to an energy adviser
Macmillan Support Line
You can make a phone appointment with an energy adviser by contacting the Macmillan Support Line.
You can call the Macmillan Support Line on 0808 808 00 00.
Opening times
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Emotional and practical information
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Clinical information
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Financial guidance
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Welfare rights
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Energy advice
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Work support team
Other ways to get in touch
Please note that conversations with our Support Line advisers are confidential, but may be recorded for quality and training purposes.
Outside the UK
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
Deaf or hard of hearing
Are you deaf or hard of hearing? To make a text relay call, dial 18001 followed by 0808 808 00 00, or download the Relay UK app (Google Play/App Store).
Interpreter service
Keeping people safe
It is important that the people who speak to us, and our colleagues on the Macmillan Support Line, feel safe. We have information about unacceptable behaviour when using the Macmillan Support Line.
Online tools and information
We also have a range of information online including:
- our Macmilan Benefits Calculator
- further information on managing money when you have cancer
- help with bills and housing costs.
There is also our online community where people living with or affected by cancer discuss a range of issues. There is a practical matters group where you can post your question anonymously. We recommend combining this with a call to our advisers.
Booklets and resources
How we can help
Our cancer information meets the PIF TICK quality mark.
This means it is easy to use, up-to-date and based on the latest evidence. Learn more about how we produce our information.