Services for your patients
We’ll do whatever it takes to help your patients get the support they need. Find out more about our patient services.
We know this is a very challenging time for healthcare professionals and your patients. Thank you for your support of people living with cancer and their families.
We have developed coronavirus information for people living with cancer, which includes emotional and practical support for people at this challenging time. We also have information and resources for professionals, to help you look after your own well-being. We will continue to update these pages regularly.
If you would like the latest coronavirus information and guidance, you can also visit the NHS website.
Cancer can touch every part of your patients’ lives. Our specialist advisers will listen, support and help navigate your patients’ needs. Tell your patients to call us free* on 0800 808 00 00, 7 days a week, 8am to 8pm.
Ways we can help
We can support patients with any questions they have about cancer, which includes:
Support with money worries
If cancer is affecting someone’s ability to pay the bills, our energy advice team can check if your patients are entitled to any additional support through charitable grants – no matter who supplies their gas, electricity and water.
Our welfare rights advisers can help your patients access the benefits, financial support and grants they may be entitled to. We can also help them find out if they are eligible for a Macmillan grant to help with the financial impact of cancer.
Information and support about work
We can help your patients understand their work rights, whether they are employed or self-employed. Our work support team can offer advice and refer your patients for one-off legal advice if they need it.
Support to help your patients practically
Support with how you are feeling
Information about cancer and treatment
We can offer your patients tailored, ongoing information and support to help them cope with the physical, financial and emotional impacts of cancer. From advice on how to talk to loved ones and preparing for treatment, to understanding which benefits they may be entitled to, we’re here to help.
We offer free, easy to understand information, in a range of formats. Our high quality cancer information is written by experts and covers a wide range of topics for people with cancer, their loved ones and carers.
You can browse all of our cancer information on our website.
You can also order booklets for your patients.
Macmillan’s Online Community is a place for people living with cancer to find others who understand what they are going through. It’s easy to join a conversation, read a blog or ask an expert for information. It's anonymous, free and open 24/7. Your patients can sign up at community.macmillan.org.uk.
Through Bupa, we are offering up to six counselling sessions, free for your patients who may be struggling emotionally because of cancer. Within days, those who are eligible can receive specialist, remote support.
Your patients can call the Macmillan Support Line free* on 0808 808 00 00, 7 days a week, 8am to 8pm, and ask about the Bupa service.
Find out more about how this service can help people living with cancer and who can access it by visiting our Bupa page.
Cancer can be tough on people’s finances. Money worries can be confusing and overwhelming, but we're here to help. We can provide people with the information, support and guidance to find their best way through.
Find out what resources and support are available to help support patients with managing money when you have cancer.
We can offer help, support and guidance on work and cancer. If your patient has or has had cancer, they are protected by law from unfair treatment at work. We can help with questions about work and cancer. Please tell your patients to call our Work Support Service on 0800 808 00 00 (Monday - Friday, 8am - 6pm).
Find out more about the information we have to support patients about work and cancer.
Our local information and support centres aim to provide a listening ear. We also offer information on everything from different cancer types to finding support groups.
Some of our support centres offer counselling, complementary therapy or support to deal with issues such as hair loss. Our centres are open to everyone and you don't need to book an appointment.
How we can help
Chat online anonymously to others who understand what you are going through. Our community is available 24/7 and has dedicated forums where you can get advice and ask our experts.