Support for your patients
At Macmillan we'll do whatever it takes to help your patients with cancer, whether they are looking for specific information or just want someone to talk to. We have created a guide to enable you to identify the services that are best for the people you are helping.
Why signpost patients to Macmillan?
How we can help
Specialist teams on our Support Line
Support with money worries
We can help your patients understand how to manage the impact of cancer on their household budget, what support is available and help them access it.
If cancer is affecting someone’s ability to pay the bills, our energy advice team can check if your patients are entitled to any additional support through charitable grants – no matter who supplies their gas, electricity and water.
Our welfare rights advisers can help your patients access the benefits, financial support and grants they may be entitled to. We can also help them find out if they are eligible for a Macmillan grant to help with the financial impact of cancer.
Information and support about work
We can help your patients understand their work rights, whether they are employed or self-employed. Our work support team can offer advice and refer your patients for one-off legal advice if they need it.
Support to help your patients practically
We can give your patients practical tips and information to help them manage day-to-day tasks such as doing the shopping or cooking and help them find local support.
Support with how your patients are feeling
Information about cancer and treatment
Easy referrals for GPs
You can now easily refer your patients with cancer to the Macmillan Support Line through a referral form embedded within EMIS and SystmOne. You simply need to fill in the form, save it and email it to Macmillan at firstname.lastname@example.org. Once referred, the patient will receive a call back from one of our advisers who will assess their needs and offer relevant information and support options.
Please note – it is not possible to get a local Macmillan nurse by referring to the Macmillan Support Line. And to refer someone for palliative care, please use your already established local referral routes.