Cancer Information Nurse Specialist

Our Cancer information nurse specialists are dedicated cancer nurses available to talk to on our Macmillan Cancer Support Line.

What we do

Cancer information nurse specialists are experienced cancer nurses who give advice and support to people living with cancer.

Our Cancer information nurse specialists can talk you through information about your diagnosis and treatment. They will help you understand what to expect from your diagnosis and share key information to help you manage symptoms and side effects.

They offer personalised support and answer any questions you might have about things including:

  • your cancer diagnosis and treatment
  • tests and monitoring
  • cancer risks, causes and prevention
  • symptoms of cancer
  • side effects
  • what you might expect at end of life
  • prognosis for your cancer type
  • coping with grief.

A Cancer information nurse specialist is different to a Macmillan nurse. We have information about how a Macmillan nurse can help you.

How to talk to a Cancer Information Nurse Specialist

You can talk to a Cancer information nurse specialist by calling the Macmillan Support Line. 

Our trained advisors, including cancer information specialist nurses can provide emotional support and practical information about all aspects of cancer. If you have any questions or you just need someone to listen, get in touch.

You can ask us about:

How to contact a Macmillan advisor

Most people call the Macmillan Support Line for free on 0808 808 00 00 as it can be easier to discuss diagnosis, treatments or practical support in real time with a specialist.

Our support line nurses and specialists offer a different service to the Macmillan nurses who work in hospitals, hospices and in the community. We have information about how a Macmillan nurse can help you.

"That phone call was like a huge, big hug down that line. I will never forget it; I will never forget how I felt. I will never be able to thank you enough. You gave me hope and you asked me what I needed." Melanie

You can also chat online with our specialists. When chat is open you will see a 'Chat to us' icon at the bottom right of your screen. Click this to start the service. You will be asked a few questions to direct you to the best service to support you.

If you would like to send us an email please complete our online form. All emails are answered during opening hours and we will reply within two working days.

However you get in touch we will always help you get support from the relevant service. The opening times for each of our support services are listed below.

Opening times 

How do I get support if the helpline is closed?

We know that there can be times that you might need information and support when the Macmillan Support Line is closed.

What to do in an emergency

If you need emergency medical help you should talk to your doctor immediately, call 999 or go to your local hospital’s A&E department. They will understand and are trained to help.

You can also call Samaritans for free anytime on 116 123

Other ways we can help

Booklets and resources