Financial Guidance

Financial issues can cause worry if you become ill. Find out more about how Macmillan can help you with your finances.

Cancer and money

It may not be the first of your worries, but cancer can be tough on your finances. You may earn less if you need to stop working or reduce your hours. You may spend more on everyday costs like heating and travelling to hospital. But with our support and guidance no one has to face the financial impact of cancer alone.

How our financial guides can help you

We can help with all aspects of your finances, and give you personalised support and guidance to help you plan your budget, manage your money and understand your personal finance options.

From mortgages, pensions, insurance and other financial products to helping you with budgeting and savings or writing your will, our financial guides understand how cancer can affect your finances.

When it comes to things like your mortgage repayments, insurance and pension policies and financial planning we’ll help reduce the impact cancer can have on your finances.

Our financial guides help you with financial support if you are not sure what might be best in your situation.

We cover all aspects of finance and money including:

 

In this video: Louise, a Macmillan Financial Guide, talks about how she helps people who have been financially impacted by a cancer diagnosis.

How to talk to a financial guide

Macmillan Support Line

Our specialist Financial Guidance service is available to anyone who calls the Macmillan Support Line.

You can call the Macmillan Support Line on 0808 808 00 00.

Opening times

  • Emotional and practical information: 7 days a week, 8am-8pm
  • Clinical information: 7 days a week, 8am-8pm
  • Financial guidance: Monday-Friday, 8am-6pm
  • Welfare rights: Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
  • Energy advice: Monday-Friday, 8am-6pm
  • Work support team: Monday-Friday, 8am-6pm

Other ways to get in touch

Please note that conversations with our Support Line advisers are confidential, but may be recorded for quality and training purposes.

Outside the UK

If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.

Deaf or hard of hearing

Are you deaf or hard of hearing? To make a text relay call, dial 18001 followed by 0808 808 00 00, or download the Relay UK app (Google Play/App Store).

Translation service

If you prefer to speak to us in another language, interpreters are available. Just state, in English, the language you want to use when you call.

Online tools and information

We also have a range of information including:

  • Our money and benefits information including information on insurance, mortgages, grants and benefits.
  • Our Online Community where you can chat anonymously with experts and people in a similar situation to yours. You can talk about anything cancer related, including benefits.

Our work with banks

Macmillan is working together with Lloyds Bank, Bank of Scotland and Halifax to make money one less worry for people living with cancer. We’ve developed a new bespoke service to help the banks’ customers through a difficult time.

Read more about our work with these banks.

Disclaimer

The information that we provide you on our website is for general guidance and is not financial or legal advice. We are not liable to you for any information or services obtained by you from, or given to you by, a third party. If you need more details on your rights, please contact a financial, legal or other appropriate adviser.