Free specialist counselling

Through Bupa, Macmillan are offering up to six counselling sessions, free for people struggling emotionally because of cancer. Within days, people who are eligible can receive specialist, remote support.

What is Bupa counselling?

We are offering free one-on-one counselling with a qualified Bupa therapist, who has been trained in supporting people living with cancer. The therapists are ready to help you understand, manage and overcome difficult feelings you may be experiencing right now.

How could Bupa counselling help you?

The service could help improve your quality of life by:

  • providing personalised support that is tailored to your circumstances
  • reducing the sense of fear, anxiety and/or depression that you might be feeling
  • improving how you cope emotionally with living with cancer or after cancer
  • helping you feel empowered to manage your own emotions
  • increasing your confidence and motivation.

Who are the Bupa therapists?

Bupa’s qualified therapists are:

  • mental health practitioners
  • experienced at supporting a wide range of people in vulnerable situations
  • screened and supervised by Bupa’s lead Clinical Psychologist and a BACP Accredited Counsellor
  • therapists who have received guidance from Macmillan about the impact of cancer.

Bupa’s qualified therapists are not experts in cancer and its treatment. For specialist cancer information, you should speak to a Cancer Information Nurse Specialist on the Macmillan Support Line.

How can I access Bupa counselling?

Bupa counselling is for anyone with cancer who is feeling:

  • anxious or worried
  • depressed or sad
  • in need of someone to talk to.

If that sounds like you, call the Macmillan Support Line today on 0808 808 00 00 and ask about the Bupa service.

If you are struggling emotionally because of cancer, it is important to get support before things get worse. Many people feel that others need help more, but that should not put you off calling us.

If you are referred to Bupa for counselling, you will first have an initial assessment to identify your needs and make sure the service is suitable. If it is, you will be referred for up to six free counselling sessions over the phone or via video call from your therapist.

Sessions usually last up to one hour and happen once a week, but this is flexible around your needs and availability.

Please note: you can only access this service via the Macmillan Support Line. Please do not contact Bupa directly. Please call Macmillan to be referred for Bupa counselling.

Who can use the Bupa counselling service?

This free counselling is for anyone who has cancer now or has had cancer in the past. It is for people who are struggling emotionally because of cancer, whose difficult feelings are overwhelming and affecting their everyday life. To access the service, you should be:

  • a person living with cancer
  • 18 years old or over
  • struggling emotionally because of cancer
  • feeling that your biggest current need is mental well-being/emotional support
  • mentally, physically and socially able to engage in the counselling process
  • not currently receiving therapy, help or intervention elsewhere for mental health needs
  • feeling that your usual daily functioning is being affected by your emotions
  • expressing or describing symptoms of anxiety, depression and/or irritability
  • struggling to cope and finding that things in life are becoming increasingly difficult.

We are committed to making sure that Macmillan Cancer Support is a great place for everyone, and prioritise maintaining a fair, equal, and inclusive environment. Our counselling service in partnership with Bupa is available to anyone in the UK who is living with cancer, 18+, regardless of disability, gender identity, marriage, civil partnership, pregnancy, maternity, race, gender, sexual orientation, or religion and belief. We want everyone to be able to access this service, so please let us know if there is anything we can do to support you with this.

Call the Macmillan Support Line today on 0808 808 00 00 and ask about the Bupa counselling service.