Put the fair into Welfare

Together, we can make sure that people living with cancer get vital financial support when they need it most.

We want to make sure that any government changes to the welfare system don’t have a detrimental impact on people affected by cancer.

Do you receive Universal Credit?

Right now, we’re concerned that the new benefit Universal Credit isn’t working for people affected by cancer.

But we need to know more.

If you have claimed this benefit, or if you have helped someone else claim, and are happy to share your experience, please get in touch.

Make money one less worry

When you are affected by cancer it can be tough on your finances. Money worries can be confusing and overwhelming. We’re here to help with the support and guidance you need.

Find out more

What’s the problem?

  • Universal Credit is replacing means tested benefits for people of working age. And it's currently being rolled out across the UK. 
  • Macmillan benefit advisors have identified a number of problems with the new benefit for people affected by cancer.

Some of these issues are:

  • People having difficulty making their claims - for example, because of problems accessing the internet.
  • People being asked to attend their local Jobcentre whilst undergoing treatment. This could be to provide identification documents or to talk to a work coach.
  • Delays in people being referred for their work capability assessment, or being asked to look for jobs whilst receiving treatment.

If you have experienced any of these problems, others not mentioned, or had no issues at all, please let us know.


What’s Macmillan doing?

Macmillan is working with the Department for Work and Pensions (DWP) to identify and fix problems with Universal Credit.

But we need to know more about the experiences people with cancer are having when they try to claim this benefit.

You can help us by: