How we produce our information

We produce independent, expert, up-to-date information for people affected by cancer. Our editorial policy means our information is based on the latest evidence and is reviewed every two to three years. It is written in plain English and we try to make it accessible to the widest range of people.

What we produce

We produce information about cancer types, tests, treatments, and living with and after cancer. We provide all of our information free of charge.

Macmillan believes that quality information is vital for people affected by cancer. It can help people understand their situation better. It allows them to make informed decisions about their treatment, care and day-to-day lives. It can also help people feel more confident and in control. This page explains our editorial policy and the key principles we follow to produce our information.

Sometimes we produce information about topics which may be considered controversial. Find out more about Macmillan's position on complementary therapies.

You can search for cancer information on any topic using the search box on the top-right of this page. Or you can browse the web pages in our Information & Support section.

Most of the information on our website is also available in printed booklets and leaflets. You can order these free of charge from be.Macmillan.

A woman is holding a Macmillan cancer information booklet.

Meet the Cancer Information Development team

Meet the Cancer Information Development team


We follow accessibility and readability guidelines to make sure our information is as clear as possible. This means using plain English and avoiding jargon, explaining any medical words, using illustrations to explain text, and making sure important points are highlighted clearly. We use white space, a larger font, photos and tables to make things clearer too.

We also try to make our information more accessible by providing a range of languages and formats. We offer translations, audiobooks, eBooks, videos, Braille, large print, easy read and British Sign Language. 

We have more information about accessibility on our website.

How we ensure quality

Our information is produced by a team of cancer information development nurses, content developers and editors who are experienced in producing accurate and accessible information.

All of our medical information is rigorously reviewed by cancer professionals to ensure that it’s accurate and reflects the best evidence available. It is approved by a Senior Medical Editor with experience in the relevant topic and our Chief Medical Editor, Dr Tim Iveson, a consultant medical oncologist. Our non-medical information is reviewed by relevant professionals who are experts in their fields. Our information is also reviewed by people affected by cancer to ensure it is as relevant and accessible as possible.

We make every effort to ensure that the information we provide is accurate and up to date, but it should not be relied upon as a substitute for specialist professional advice tailored to an individual’s situation. So far as is permitted by law, Macmillan does not accept liability in relation to the use of any information contained in our publications or website, or in third-party information or websites we refer to.

Sources used

We rely on a number of sources to gather evidence for our information. All of our information is in line with accepted national or international clinical guidelines where possible. Where no guidelines exist, we rely on systematic reviews, published clinical trials data or a consensus review of experts. We also use medical textbooks, journals and government publications. In our booklets, we list a sample of the sources used. If you’d like further information on the sources we use, please feel free to contact us.

Cancer information videos

You'll see a selection of videos across different pages in the cancer information section of the website. In some of the videos, people affected by cancer share their personal stories. In others, medical professionals explain cancer and treatment procedures.

As with all the cancer information resources we produce, our videos are created with input and feedback from our cancer information development nurses and people affected by cancer. They are reviewed every 2 to 3 years to check they’re accurate and relevant.

Each cancer information video is accompanied by captions for accessibility.

Macmillan Cancer Support - About cancer

Macmillan Cancer Support - About cancer

The Information Standard

Macmillan Cancer Support is a certified member of the Information Standard. This is a quality assurance standard that aims to improve the quality of health and social care information.

The Information Standard ensures that the cancer information we produce is supported by the best evidence available, is reviewed regularly, and is produced according to strict quality-control guidelines. It also ensures that people affected by cancer are involved in everything we produce.

All Macmillan content that is Information Standard approved is marked with the Information Standard logo. Any Macmillan content that does not have the logo is not eligible for the Information Standard, such as fundraising or marketing materials.

Macmillan Cancer Support is responsible for the accuracy of the information it publishes. Neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses, or direct or indirect damages or costs, which may arise from inaccuracies or omissions in information published by Macmillan.

Information relevant to where you live

We want our information to be relevant to everyone affected by cancer, regardless of which region or country in the UK they live in.

Whenever we create or update a resource, we look at the information to make sure it’s relevant for all countries – England, Scotland, Wales and Northern Ireland. Some of the ways we do this include:

  • using our style guide of terms, institutions, policies, practices, systems, laws and organisations that vary between England, Scotland, Wales and Northern Ireland
  • making sure the ‘useful organisations’ we list in our resources cover all of the UK
  • working with colleagues and relevant professionals in each country of the UK
  • asking people affected by cancer from all countries of the UK to review our resources.

While most of our information isn't for or about a particular country, where there are differences, we include these.

How you can support us

We want to ensure that people affected by cancer are at the heart of all the information we produce. Everything we write is read and reviewed by people affected by cancer, to ensure that it’s clear, accessible and relevant to people’s experiences.

If you’d like to support us by reading and reviewing our information, please contact us. You don’t need any special qualifications, just a cancer experience and an interest in good quality cancer information.