News archive

Missed out on news from Macmillan recently? Read last month's Mac Mail below.

Latest news

Macmillan Support Line – call us for expert support, 7 days a week, 8am - 8pm

When Saima was diagnosed with stage four lung cancer in 2018, she described the news as a 'complete whirlwind'. Saima immediately turned to Macmillan for support. 'The Support Line was amazing', she says.

The Macmillan Support Line helped Saima navigate her way through self-employment and cancer, and told her about the benefits she could apply for.

If your patients are worried about money, work or treatment, or just want to speak about whatever matters to them, we’ll listen and support them.

We've extended our opening hours to help even more people living with cancer. Please tell your patients they can call us free on 0808 808 00 00, 7 days a week, 8am - 8pm (opening times may vary by service).

To find out more, visit

Helping you support people with work and cancer

If someone has or has had cancer they are protected by law from discrimination at work.

By talking to people about how cancer might affect their work, you can help them to have informed conversations with employers about needs. Our updated Work Support Route Guides can help you talk about work and cancer, and signpost to support – such as our work support team.

Our work support team is here to talk on 0808 808 00 00 (Monday – Friday, 8am - 6pm). We provide information and guidance on talking to employers, negotiating adjustments at work, sick pay and taking time off. We can also refer people with complex needs to one-off legal advice.

Find out more about our work support team at

New programme to transform cancer services in North Wales launched

An ambitious new programme to transform cancer services has launched in North Wales.

Betsi Cadwaladr University Health Board has partnered with Macmillan to set up Transforming Cancer Services Together, a programme to redesign the way services are delivered, to provide better care and support to patients.

The Wales Cancer Patient Experience Survey found that, while most people diagnosed with cancer in North Wales have a positive experience of care, there are still areas for improvement.

Transforming Cancer Services Together has been set up to deliver these improvements and is looking specifically at breast, lung, colorectal and urological cancers.

Macmillan Professionals Conference 2019

We are delighted to announce this year’s Professionals Conference and Awards will be held on Thursday 7 - Friday 8 November 2019 at the Hilton Birmingham Metropole.

Registration opens in Mac Mail in the Autumn. Find out more at

Get involved

Bowel cancer awareness month

April is Bowel Cancer Awareness Month. Macmillan provides a range of free information and resources for people living with bowel cancer.

We offer a range of information booklets that cover: worries about cancer, treatments you might have, and managing possible side effects of treatment.

The titles available for bowel cancer include:

To order or download the resources, visit be.Macmillan.

You can read more about bowel cancer on our website.

New and updated resources

Macmillan’s new strategy

Last year, we developed our new purpose: ‘to help everyone with cancer live life as fully as they can’. We set out six strategic objectives to help us achieve this.

We really appreciate you no longer using the 'nine outcomes' when talking about Macmillan’s ambitions. Unlike our objectives, they do not measure the impact of our work.

You do not need to amend your existing resources, but if you are updating or renewing them, please remove references to the 'nine outcomes'.

To learn more about our strategy, and get resources to help you talk about Macmillan, visit LearnZone.

Areas of interest

Macmillan Policy Update – keeping you informed of our policy work

Download the April 2019 Policy Update [PDF].

Job opportunities at Macmillan

Do you feel like it’s time for a new challenge, or just a change? One of these openings at Macmillan’s offices around the country might appeal to you.

Contact your regional teams

Information about getting in touch with regional support teams in England, Northern Ireland, Scotland and Wales is available on our website.

Have your details changed?

If you’d like to update your contact details or if you haven’t received Mac Voice, please send us an email.

Share with your colleagues

If your colleagues would be interested in the updates in this issue of Mac Mail, please share it with them. As well as keeping them informed, you’ll be helping to raise awareness of our services for people living with cancer.

Help develop Macmillan’s products and services

Our professional review panel helps to shape Macmillan’s work – from new merchandise, guidance for professionals and information for people with cancer.

We’ll email you every month or so to ask for your opinions. There’s no obligation to take part – the panel is flexible, so you can choose to review what interests you.

We really value your thoughts and feedback. If you’re interested in joining our review panel, please contact us.