Boots Macmillan Beauty Advisors

Our in-store beauty advisors are specially trained to manage the visible side effects of cancer treatment, to help you feel more like you again.

Being told ‘you have cancer’ can affect so much more than just your health – it can affect the way you think and feel about yourself. Boots Macmillan Beauty Advisors are trained to give free, face-to-face advice to help you cope with visible side effects of cancer treatment.

We are here for you

Whether you need help defining sparse brows and lashes, caring for nails that are suddenly more brittle, or minimising dark circles around the eyes, Boots Macmillan Beauty Advisors can help you feel more like yourself again. They can also show you how to use products to manage skin changes and enhance any facial features.

We currently have over 1,000 Boots Macmillan Beauty Advisors in Boots stores across the UK. They are No7 Advisors who have been specially trained to:

  • help people living with cancer to manage the visible side effects of their treatment
  • listen to any worries and concerns about cancer and its treatment
  • guide you to sources of information and support, or connect you to local Macmillan services.

Look good feel good top tips

Watch this set of videos, created by Boots UK, offering practical tips about managing the visible side effects of cancer treatment. Tips include how to maintain eyebrows, define eyelashes, and care for your skin.

About our cancer information videos

Look good feel good top tips

Watch this set of videos, created by Boots UK, offering practical tips about managing the visible side effects of cancer treatment. Tips include how to maintain eyebrows, define eyelashes, and care for your skin.

About our cancer information videos


Finding a Boots Macmillan Beauty Advisor

To find your nearest Boots Macmillan Beauty Advisor:

  1. Visit boots.com/storelocator
  2. Enter your postcode, town or store name
  3. Click on the 'Find' button
  4. Click on ‘Filter by store services’ and tick the ‘Boots Macmillan Beauty Advisor’ box. This is listed under ‘Main Store Services’
  5. Your nearest stores with Boots Macmillan Beauty Advisors will be displayed on a map.

When you get to the store, visit the No7 counter. If you are unsure where it is, ask a staff member to direct you. You can also look for staff wearing Macmillan pin badges.

You can visit a store to speak with a Boots Macmillan Beauty Advisor at any time. However, you can book an appointment at selected larger stores if you would like to.

If you would rather speak in private, they can take you to a private area or a consultation room (if one is available). If you do not feel comfortable asking for a Boots Macmillan Beauty Advisor, you can find our leaflets in-store (often at the counter), which may help to answer your questions.


What to do if you can't find support

If a Boots Macmillan Beauty Advisor is not available in your area, you can still get support locally.

We have information about managing the visible side effects of cancer treatment, which can be ordered and delivered to you by calling the Macmillan Support Line.

A number of hospitals, including Macmillan Information and Support Centres and support groups, run workshops to help you cope with changes to skin, hair and nails during cancer treatment. 

To find out more about cancer services in your area, ask your Cancer Nurse Specialist or oncology team. 

You can also visit our In Your Area directory or call the Macmillan Support Line on 0808 808 00 00.

Back to Changes during treatment

What might happen

Cancer treatments may cause changes in your appearance. The effects will depend on the type of treatment you’re having.

Changes to body hair

Changes to body hair are common during cancer treatment. There are ways to cope with this.