Cancer support services for your patients
If you support people with cancer, we're here to support you. Whether the people you help are looking for information about treatment, money or work worries, or they just want someone to talk to, we can complement your care.
How we can support the people you help
Your patients have many needs which are likely to change as they go through cancer treatment.
Our Macmillan Support Line expert advisers can help answer questions about cancer treatment, money and work and emotional support.
Share the contact details for the Macmillan Support Line with your patients. Ask them to call 0808 808 00 00 for free (7 days a week, 8am to 8pm).
People can also chat online with our cancer information specialists, or send us an email by completing our online form.
Support with money worries
Our money advisers can help your patients access benefits, financial support and grants they may be entitled to. Available Monday to Friday, 8am to 6pm;
Practical support, emotional support, and cancer information
Our Cancer Information and Support Specialists can help your patients with:
- Managing day-to-day tasks, including shopping, cooking and finding local support
- How they're feeling, whether they just want someone to listen, someone to chat to or help from a professional counsellor
- Questions about cancer or treatment, including diagnosis, tests, monitoring and treatment options
Contact them 7 days a week, 8am to 8pm.
How to refer patients to the Macmillan Support Line
If you’re a primary care professional, you can refer your patients to the Macmillan Support Line through a referral form embedded within EMIS and SystmOne. You need to fill in the form, save it, and email it to supportlinereferrals@macmillan.org.uk. The patient will then receive a call back from one of our advisers who will assess their needs and offer relevant information and support options.
Please note, patients cannot request a Macmillan nurse through the Macmillan Support Line. As a GP, you can refer patients to an NHS trust, which may or may not have a Macmillan nurse.