Get the support you need

We know cancer throws a lot your way, and right now, the coronavirus pandemic is making it even tougher. If you're worried about something and you need to talk to someone, whatever is on your mind, we're here to listen. There is no problem too big or small. On this page, you will find information about the different people you can speak to and how to get in touch.

Contact us free* on 0808 239 9397. We're open, 7 days a week, 8am-8pm.

Worried about coronavirus?

We have up-to-date guidance to support you. See below for more details.

Coronavirus and cancer information

Maybe you have questions about the coronavirus vaccines, or you're worried about how the pandemic will affect your cancer treatment. You could be concerned about paying the bills, or feeling anxious about going to work when you feel that you should be shielding.

Perhaps you're about to go into hospital and feeling scared that you won't be able to see your loved ones, or you've just finished treatment and now you're feeling isolated at home. You might be worried about someone you care about who has cancer, and whether you can see them while we're in lockdown.

If you need to talk to someone, you can:

We have experts available to speak to 7 days a week, 8am-8pm.

You can also answer 6 quick questions about your current situation to get information tailored to you on our cancer and coronavirus guide.

Macmillan Support Line

The Macmillan Support Line offers confidential support to people living with cancer and their loved ones. If you are worried about money, work or treatment, or you just want to speak about whatever matters to you, we’ll listen and support you.

Call us for free* on 0808 239 9397.

You can also write to us or chat with us.

Emotional support and practical information

Our cancer information advisers offer a listening ear and are ready to talk about whatever matters to you. They can also provide expert cancer information to help you find your best way through.

(7 days a week, 8am - 8pm)

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Clinical information

Our experienced cancer nurses will talk you through specialist information about your diagnosis and treatment. They can help you understand what to expect from your prognosis and share key information to help you manage symptoms and side effects.

(7 days a week, 8am - 8pm)

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Financial support

Cancer can be tough on your finances. Our financial guides offer personalised support and guidance to help you deal with money worries. They can also explain financial products, so you can best manage your money.

If you need information on benefits and financial support, our welfare rights advisers will make sure you’re not missing out on anything you may be entitled to. They can also help you find out if you’re eligible for alternative sources of support or services.

If cancer is affecting your ability to pay the bills, the energy advice team are here for you. They can check if you’re entitled to any additional support through charitable grants – no matter who supplies your gas, electricity and water.

Financial guidance (Monday - Friday, 8am - 6pm)
Welfare rights (Monday - Friday, 8am - 8pm, Saturday 9am - 5pm)
Energy advice team (Monday - Friday, 8am - 6pm)
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Work guidance

Cancer and its treatments may affect your work life. The work support team can help you to understand your rights at work. They can also offer guidance on how to talk to your employer and negotiate adjustments at work. If you need one-off legal advice they can refer you as well as provide information on sick pay and taking time off.

Work support team (Monday - Friday, 8am - 6pm)

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Opening times may vary by service. (*About call charges)

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