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  5. Our values and behaviours

Our values & behaviours

The work we do is varied and different jobs require different skills, but at Macmillan, whatever your role, your work and behaviour will revolve around five important values.

We are personal

We treat everyone we come into contact with as an individual and with care. We listen to their experiences and needs and provide them with the personal support that’s right for them. That’s true whether they’re a person living with cancer, someone who wants to raise money or a potential volunteer.

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We are open

We understand that collaboration is the only way we can help improve the lives of everyone affected by cancer. We are open-minded and inclusive. That is why we share our expertise and experience with each other and the wider world. We’re not afraid of letting go and enabling others to build on our work.

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We demand better

Whatever we do, we always believe there’s room for improvement. So we demand better – from ourselves and others. We’re constantly looking at the bigger picture and for better ways of doing things so we can stay one step ahead and shape a better future for everyone affected by cancer.

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We inspire others

Our shared commitment to what we do inspires us to do our best. Our positive energy inspires people affected by cancer to cope with their experience. And our passion will inspire millions of people to get involved, to change the lives of everyone living with cancer.

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We are practical experts

We are recognised for our expertise in everything we do – from providing cancer care, to fundraising, to campaigning. Our reputation is based on constantly improving our skills and involving people affected by cancer – the real experts – in all areas of our work. We’re action-focused, so we use our expertise to deliver tangible improvements to people’s lives.

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Equality and diversity

At Macmillan, equality in the workplace is just a part of what we do. That’s why, whatever your age, gender, disability status, sexual orientation, religion, ethnicity or family circumstances, we make it our business to make sure you’re treated with fairness and respect. 

We’re dedicated to offering flexible working that supports all of our colleagues and we play a big role in both national and sector-specific diversity forums – really investing in finding and developing new and diverse talent. 

Ultimately, we want our workforce to represent the people it supports. It’s a pretty big goal, but one that we get closer to all the time.

During our application process, we’ll ask you whether you believe you have a disability as defined by the Equality Act 2010. Of course, you don’t have to answer this question. The only reason we ask it is because we want to give you the opportunity to really shine on your application form and enjoy a great overall candidate experience. And although we will monitor your response, it’s only to ensure that we’re being fair.

If you would rather speak to us in person about diversity at Macmillan or regarding the recruitment process, please email the team at recruitment@macmillan.org.uk with your contact details and we’ll call you back.


Wellbeing

Macmillan Cancer Support is committed to improving the lives of everyone affected by cancer and inspiring others to do the same. Macmillan’s wellbeing programme looks to inspire and support health and wellbeing in the workplace so that we can achieve that aim. 

Without people that are well and at work we could not deliver quality and effective support to people affected by cancer. We need to ensure that Macmillan’s employees are provided with an environment and opportunities that encourage and enable them to lead healthy lives and make choices that support their wellbeing.

Macmillan has developed a range of approaches to address wellbeing in the workplace, drawing on research into wellbeing and based on feedback obtained from the Wellbeing Audit. This has led to the development of a range of initiatives aimed at helping staff improve their wellbeing. These include half-day and full-day workshops, bite-size sessions, webinars, video clips, information, support and guidance so that as many staff as possible can benefit from these regardless of their role or their work location.


We know that the best way to achieve our outcomes and support people affected by cancer is to have a healthy, happy and engaed workforce.

Grace, Macmillan Wellbeing Champion

How you'll play your part

We are determined to become the best we can be. Quite simply, because the better we are at doing things, the more people we’ll be able to help. Every single person in Macmillan has a special role to play. We all have individual qualities, skills and personalities that come together to make us who we are.

Contact the Recruitment team

Call the team on 020 7840 7840, fax us on 020 7840 7841, email recruitment@macmillan.org.uk or write to us at 'Macmillan Cancer Support, 89 Albert Embankment, London SE1 7UQ.'

Get to know us

Whether it's Fundraising, Marketing and Comms, Technology, People or Services and Influencing - there will be a team to suit your skills. Find out more about our directorates.

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What we do for you

We think it's important to look after our people, it means we can attract the best people for the job. Find out what we can offer you in exchange for your skills and dedication.

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How to apply & FAQs

This is the place to be if you have questions about applying for a job at Macmillan. If your question isn't answered here then please get in touch and we'll do our best to answer it.