Our strategy

At Macmillan, we will do whatever it takes to help everyone with cancer live life as fully as they can. We’re going all out to find even better ways to help even more people who need our support. 

Our 2021 plan

Our plan for this year focuses on the areas where we can make the biggest difference to the 3 million people living with cancer in the UK today. Our strategy is:

  • based on what people have told us they need and want from us
  • informed by what’s happening in the NHS and how we can best work together
  • our response to the coronavirus pandemic
  • how we will influence decision-makers and the system
  • how we will tackle the income and resource challenges we continue to face
  • our plan to evolve and improve.

We may be operating in uncertain times but our drive and our ambition remain the same.

Our objectives

Number 1
We want everyone to know they can turn to Macmillan and how we can help them from the moment they are diagnosed.
Number 2
We want everyone to have a conversation about all their needs and concerns, and get the support that's right for them.
Number 3
We want everyone to have their vital needs met by high quality services.​
Number 4
We want to inspire more people to give to Macmillan so we can continue to be there for people when they need us most.
Number 5
We want to improve the key processes which support Macmillan to do its work as efficiently and effectively as possible.​
Number 6
We will reflect and represent the communities we serve in everything we do to support everyone living with cancer.

Our impact

Behind every number and statistic there is a person whose story matters. Here are just a few examples of how your support helps us to be there for people living with cancer.

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£278 million

financial gains identified for people living with cancer.

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221,000

calls, emails and webchats answered.

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£12.5 million

set aside for our Coronavirus Response Fund.

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£20 extra

temporary increase to Universal Credit thanks to our influencing.