Safeguarding Policy

The Macmillan Safeguarding Policy sets out our approach to removing, reducing and managing risks within the course of our work. 
On this page

Introduction

At Macmillan, we will do whatever it takes to help everyone with cancer live life as fully as they can. Safeguarding is fundamental to this mission. Creating a safe, respectful, and inclusive environment ensures people receive the best possible support today and helps spark a future where cancer care works for everyone.  

People living with and affected by cancer may be at increased risk due to their health, treatment, or circumstances. We are committed to protecting adults at risk, children, and young people across all our services, activities, and partnerships.  

We recognise that safeguarding adults and safeguarding children require different approaches. Adults have the legal right to make their own decisions about their lives and support; children require a protective approach where decisions are made in their best interests. Macmillan therefore has two safeguarding policies:  

  • Adults at Risk – emphasising autonomy, self‑determination, and informed consent. 
  • Children and Young People – ensuring protection from harm with clear legal duties.  

Our commitment

Macmillan will:  

  • Put people first in all safeguarding actions and decisions.  
  • Maintain zero tolerance for abuse, neglect, exploitation, or harm.  
  • Embed safeguarding across all services and programmes.  
  • Listen to and empower individuals to express their wishes and needs.   
  • Act swiftly, proportionately, and transparently when concerns arise.  
  • Work with local authorities, health partners, and other agencies to ensure coordinated support.  
  • Provide regular training and clear guidance to colleagues, volunteers, and partners.  
  • Promote a culture of openness, accountability, and continual learning.  

Safeguarding is everyone’s responsibility, together we will ensure that every person we support can live safely, with dignity, and free from harm.  

Our safeguarding policies are reviewed at least annually by the Safeguarding Team, and at least bi-annually by the People Committee.  

Scope

Our Safeguarding policies apply to all colleagues, volunteers, contractors, visitors and anyone involved in delivering Macmillan's work, across all premises and activities including driving, lone working, and fundraising.

Executive responsibility

The Chief Executive Officer and Chief People & Culture Officer are accountable for ensuring this policy is implemented.

Raising a concern or seeking advice

To raise a concern, seek advice, or provide feedback, contact the Designated Safeguarding Lead at Safeguarding@macmillan.org.uk.  

Gemma Peters
Chief Executive Officer 

3 March 2026