Response from Macmillan

On our work with the Social Justice Collective to better understand the experience of colleagues at Macmillan who identify as Disabled and / or Ethnically Diverse.

Earlier this year, Macmillan collaborated with our internal Black, Asian and Minority Ethnic and Disabled employee networks to commission the Social Justice Collective to conduct a listening exercise to deepen our understanding of colleague experience and contribute to enhancing our Equity, Diversity and Inclusion Strategy. We have now received a report summarising its findings.


The report reveals a number of areas where Macmillan has fallen far short of the standards that colleagues have a right to expect. As a leadership team, we fully accept the findings of the report, and its recommendations.  


There is no doubt that the findings of this review make for painful reading and we are profoundly sorry that anyone has ever suffered a distressing or harmful experience at Macmillan. 


We are now taking time to listen and reflect, collaborating with those who contributed to ensure that we take the right steps in response. 


We want to sincerely thank those colleagues who recounted their experiences, and we share their determination that Macmillan should be a workplace where everyone feels they belong. We are committed to making sure their strength in speaking up will help us make the changes needed to move us forwards.


The findings of this report serve as a powerful and humbling demonstration of how much more we have to do in order to support our colleagues who identify as Disabled and/or Ethnically Diverse, and we are determined to do so. We know we have fallen short both in culture and processes, and we will urgently address this to ensure that everyone at Macmillan feels valued and safe as we continue to deliver on our mission to ensure that everyone can live well with cancer.