By working in partnership, the breast CNS teams of the Pennine Acute Hospitals NHS Trust and the South Manchester University Hospitals Trust have transformed aftercare for women with breast cancer across Manchester. They have designed a patient-centred pathway that is consistent, embeds all the elements of the Recovery Package, and eliminates unnecessary routine hospital appointments.
One of the key components of the new pathway is a 45-minute nurse-led ‘Moving On’ appointment. Not only does it address holistic needs, it also helps prepare people for supported self-management. Alongside the team’s four dedicated nurses, two aftercare coordinators work tirelessly to ensure the needs of every patient are met.
‘Patients can spend as much time as they need to go through how they are feeling at their Moving On appointment,’ says Macmillan Senior Specialist Breast Care Nurse, Fiona O’Regan. ‘And, to elicit their concerns, they have a holistic needs assessment – we can then signpost them to appropriate support. We also let them know that they can contact us at any time, so the support continues.
‘You can see that patients really appreciate the time we spend with them’, adds Breast CNS, Amanda Snippe. ‘You can see relief on their faces because they understand their results and they know that they’ve been listened to. It empowers them to move forwards.’
If you would like to find out more about the team’s work please email Victoria Cooper, Partnership Quality Lead.