News archive

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Latest news

Over-the-phone support in more than 200 languages

The Macmillan Support Line has access to an interpretation service in over 200 languages. If the people you support or their loved ones need cancer support in another language, please tell them to call free on 0808 808 00 00 (Monday to Friday, 9am to 8pm) and state the language they wish to use, in English.

There are also new posters available to help you promote the interpretation service. Download your free copies from be.Macmillan.

Update: Macmillan Professionals Conference

There was huge demand for places at this year’s Macmillan Professionals Conference and the event is now full. We've started a waiting list, please email the events team to join the list. If you’re still interested in attending the conference, it’s definitely worth joining the list as there are usually cancellations.

Likewise, if you’re already registered but can no longer make it, please email the organisers so your place can be offered up to someone else. It will certainly be appreciated.

Making money one less worry: Benefits

Did you know that the four most common types of financial queries from people affected by cancer are around benefits, household costs, managing money and pensions?1

Over the next few months we’ll be focusing on these areas in Mac Mail and our online advertising to raise awareness about how we can help before money worries spiral out of control.

In 2015, the Welfare Rights team on Macmillan Support Line (0808 808 00 00) provided free information and support to help almost 21,000 people secure £50 million in benefits they were entitled to.

As well as advising on what benefits are available, they’re able to help people navigate the system, explain key terms and provide information about completing forms. Many people may not realise that they are entitled to certain benefits, or feel hesitant about trying to claim, so this can be a valuable source of information.

We also have a dedicated section of the website, which explains the different types of benefits available (not all are contribution-based or means-tested for example), including those for people of working age, carers, and personal independence payments.

And you may not know about our new online tools including a benefits checker to quickly calculate what people may be entitled to, and a benefits calculator which provides more detail.

Tell the people you support about Macmillan’s financial support, including benefits information. 0808 808 00 00 or

1Calls to Macmillan Support Line seeking financial information, 2015.

Move More guide gets a refresh

As you know, leading a physically active lifestyle both during and after cancer treatment is linked to a number of benefits – such as slower disease progression, improved survival rates and reduced recurrence.

Our newly updated Move More guide is designed to offer practical help and support with gradually becoming more active following a cancer diagnosis. To help people to reach their goals and make a lifestyle change, the new guide features useful tools – such as a wall planner for tracking activity.

People can also get ongoing support with being physically active from our Online Community or by signing up to regular motivational emails.

To order the new Move More guides for your patients please visit be.Macmillan.

For more information about how physical activity can help someone following a cancer diagnosis visit our website.

Macmillan's Online Community

The Online Community is a safe website where people can share their experiences of cancer. It allows the people you support to get both emotional and practical help from others who are in a similar situation.

People of all ages, with all levels of online experience, use the community to talk about a wide range of topics related to cancer. Moderated by Macmillan staff, it’s a place where everyone supports each other. And it’s available 24 hours a day – providing extra support for people affected by cancer whenever they need it, to complement the care you provide.

If this might be of benefit to the people you support, please let them know the website address -

Top UK-wide award for pioneering Glasgow service

Macmillan’s Improving the Cancer Journey service team in Glasgow with their awardHuge congratulations to Macmillan’s Improving the Cancer Journey service team in Glasgow, who won the ‘Delivering Better Outcomes’ award at this year’s Municipal Journal Achievement Awards in London.

The service, a partnership between organisations including Macmillan, the NHS and Glasgow City Council, offers everyone in Glasgow with cancer a holistic needs assessment and care plan, followed by support accessing the emotional, practical and financial help they need.

Janice Preston, Macmillan’s head of service in Scotland, said: ‘Before ICJ was set up, many people were missing out on support they desperately needed. This award is very well deserved.’

All children with cancer requiring treatment now eligible for Tom’s Gift

If you’re involved in caring for a child under 16 who is undergoing or requires cancer treatment, you could bring them a moment of joy with Tom’s Gift.

Simply fill out the application form with the child’s parent or carer, send it in and the child will receive a special package in the post – including a £30 gift voucher for them to spend on whatever makes them smile.

As September is Childhood Cancer Awareness Month, there’s no better time for you to tell the families you support about it. Find out more about Tom’s Gift and download the application form.

Review of Informed Choice for Cancer Registration

We are Macmillan cancer support logo in partnership with cancer research UKEarlier this year, more than 300 Macmillan professionals took part in a joint review by Macmillan and Cancer Research UK, looking at how to raise awareness of cancer registration among healthcare professionals, the people they support and the public. Thank you to everyone who contributed.

Your views have been combined with those of cancer patients and the public to shape the recommendations of the review, to be published shortly. These include ways for healthcare professionals to help raise awareness among the people they support. Macmillan will be supporting healthcare professionals in this and also playing a wider role in raising awareness. To find out more about cancer registration visit our website.

Learning and development

Get involved

Your chance to give feedback to win a £50 M&S voucher

We would really value your opinion about Mac Mail and other communications you receive from us, such as Mac Voice magazine.

Our short online survey will take less than ten minutes to complete. As a thank you for taking part, Macmillan's corporate partner and headline partner for World's Biggest Coffee Morning, Marks & Spencer (M&S), has donated a £50 voucher for one lucky participant.

The survey will close on 4 November.

Pick up a free drink from M&S cafes this Coffee Morning

Macmillan’s corporate partner M&S are giving away a free coffee to all Macmillan professionals in M&S cafes on Friday 30 September.

Look out for the offer email which will be sent out soon.

Job vacancies – would you like to work on Macmillan Support Line?

We’re currently recruiting for Macmillan Information Nurse Specialists to join our dedicated, professional teams on the Macmillan Support Line. The role delivers a confidential, efficient and high quality cancer information service using clinical expertise and advanced communication skills.

There are five full time permanent posts and one fixed term 12-month contract based in our offices in Glasgow, London and Shipley.

The closing date for applications is Sunday 25 September. Interviews will be held week commencing Monday 3 October.

For more information, including the full job description, visit our website.

Areas of interest

Macmillan Policy Update – keeping you informed of our policy work

Download your copy of the latest Policy Update.

Macmillan in the news

Visit our media centre to see recent press releases.

Job opportunities at Macmillan

Do you feel like it’s time for a new challenge, or just a change? One of these openings at Macmillan’s offices around the country might appeal to you.

Cancer Nursing Partnership bulletin

Macmillan is an active member of the Cancer Nursing Partnership (CNP), a group of 11 key nursing organisations and communities of practice who work collaboratively to implement improvements in cancer care. A monthly bulletin from CNP, providing information, advice and support to nurses is available online.

Dates for your diary


Breast cancer Awareness Month


Macmillan Professionals Conference and Excellence Awards

From booklets to posters, you can find information and resources for all cancer awareness months at be.Macmillan. Please remember to log in to access the entire portfolio of professional materials.