GDPR: What every volunteer should know

You’ve probably already heard about the General Data Protection Regulation (GDPR) that comes into effect on 25 May. It’s something that all Macmillan volunteers need to understand and complete a quick online training session about, so if you haven’t taken yours yet, there’s no time like the present. But just why is it so important?

Macmillan’s reputation is vital. Without it, people wouldn’t trust us or support us, and we wouldn’t be able to help people with cancer to get on with living their lives. Good data processes are key in helping us to maintain our reputation. Because of this, we want to make sure we create, capture and store people’s data in a responsible way. We also want to give people more control about how their personal data is used to ensure that both our supporters and those we support have the best possible experience with us. 

We’ve updated our data protection policies to go beyond the requirements of GDPR and help us achieve best practice in all that we do - but we also need to ensure that all of our staff and volunteers have a good understanding of how to apply our new policies.

Complete the quick and essential online training today

As a volunteer you are likely to handle people’s data sooner or later. Something as simple as gathering sign-up forms at a fundraising event constitutes collecting data, as does jotting down someone’s contact details. It’s important that we consider data protection in all these situations. 

That’s where our GDPR training for volunteers comes in. It’s a quick online course that will give you the tools you need to help us keep the data of our supporters and people affected by cancer safe. 

We need all volunteers to do it as soon as possible, so if you haven’t already completed yours, please help us by doing so today. If you have any difficulties in accessing or completing your online training, the Macmillan Supporter Care Hub is on hand to help - just email us at or give us a call on 0300 100 0200.