Macmillan is the leading charity brand, having topped the YouGov Charity Index rankings over the past five years. This positive reputation is based on the strong relationships of trust we hold with the people affected by cancer, with our delivery partners, and with the donors and volunteers that are so key to delivering our services.
Protecting their data and information is a fundamental part of this, particularly in the digital age. It has taken us over 100 years to build our reputation, but it wouldn’t take very long to lose that trust if we got things wrong.
This is why we are making a number of changes to how we store, share, manage and destroy personal and sensitive information in the right way to protect our data, our customers and our reputation.
The changes will help ensure we continue to build long trusting relationships with our supporters and with people affected by cancer. They need to trust that we are doing the right things in the right way, and that we are using their data wisely and effectively. The changes will also help us to ensure we are compliant with the new General Data Protection Regulations (GDPR) which come into effect at the end of May.
We need all staff and volunteers to play their part in making these changes, and in ensuring they are a success.
There are two key steps you can take over the next few months to help us in this task:
Please follow the link from the top of your Volunteer News email – sent on Tuesday 13 March – and use this to opt-in to future marketing communications. Don’t worry if there wasn’t a link in your email, that simply means you’ve already opted in - nice work!
Please also keep your eyes peeled for more communications over the coming weeks, particularly the link to the training which we will require all volunteers to complete.
© Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. A company limited by guarantee, registered in England and Wales company number 2400969. Isle of Man company number 4694F. Registered office: 89 Albert Embankment, London SE1 7UQ. VAT no: 668265007
We make every effort to ensure that the information we provide is accurate and up-to-date but it should not be relied upon as a substitute for specialist professional advice tailored to your situation. So far as is permitted by law, Macmillan does not accept liability in relation to the use of any information contained in this publication or third party information or websites included or referred to in it.