Covid-19 update

Macmillan's priority is the health and well-being of people living with cancer, our staff and volunteers. We are delighted to be working in partnership with Boots, to support people living with cancer in the best way possible at this extraordinary time.

Can I still get support in-store?

Boots is focused on providing essential pharmacy and healthcare services in stores. However, there are changes to some face-to-face services:

  • Boots Macmillan Information Pharmacists

    Our Boots Macmillan Information Pharmacists are in-store, as usual, and can provide advice and support to those who are still able to access stores, whether that is the person living with cancer or someone going on their behalf.

    We’re so proud of all our amazing Boots Macmillan Information Pharmacists who are working hard every day to provide people with their prescriptions, listen to worries and concerns about medication, and guide people to other sources of information and support.

  • Virtual Boots Macmillan Information Pharmacist Service

    To offer continued cancer support during the pandemic, Boots has made this service available digitally.

    You can book an appointment with a Boots Macmillan Information Pharmacist who can provide clinical support to follow-up concerns and questions, as well anything to do with the on-going management of the side effects or consequences of treatment.

    Book a video consultation

  • Boots Macmillan Beauty Advisors

    Our Boots Macmillan Beauty Advisors are now back in selected Boots stores to offer help and advice in a way that is compliant with the latest safety guidance, but you can still get help virtually. 

    We've partnered with No7 to create make-up and skincare video tutorials. You can also book a virtual beauty consultation below.

  • Virtual Boots Macmillan Beauty Advisor Service

    No7 has launched a Virtual Beauty Service, to help you feel more like you again.

    You can book a 15-20 minute telephone or video appointment with a Boots Macmillan Beauty Advisor, who can provide make-up and skincare advice to help you manage the visible side effects of cancer treatment.

    Book a telephone consultation
    Book a video consultation

How Boots Macmillan Information Pharmacists can help

We have over 2,200 Boots Macmillan information pharmacists in Boots stores around the UK. They are pharmacists who have been specially trained to:

  • understand the different types of cancer and treatment
  • answer your questions about medication
  • listen to your concerns and provide emotional support
  • guide you to other sources of information and support
  • connect you to Macmillan services in your local area.

Finding a Boots Macmillan Information Pharmacist

To find your nearest Boots Macmillan information pharmacist:

  • visit boots.com/storelocator
  • enter your postcode, town or store name
  • click on the ‘Find’ button
  • click on ‘Filter by store services’ and tick the ‘Boots Macmillan information pharmacist’ box. This is listed under ‘Pharmacy services’
  • your nearest stores with Boots Macmillan information pharmacists will be displayed on a map.

Your visit

When you get to the store, visit the pharmacy counter. If you are unsure where it is, ask a staff member to direct you. You can also look out for staff wearing Macmillan pin badges.

You do not need to book an appointment. You can visit a store to speak with a Boots Macmillan information pharmacist at any time.

If you would rather speak in private, they can take you to a private area or a consultation room (if one is available). All discussions are confidential and there is no question too big or small.

If you do not feel comfortable asking for a Boots Macmillan information pharmacist, you can find our leaflets in-store. They are often at the pharmacy counter, and may help to answer your questions.

If there is no Boots Pharmacist in your area

If there are no Boots Macmillan information pharmacists available in your area, there is still support available locally.

To find out more about cancer services in your area:

We have information online about managing the side effects of cancer treatment. You can also order our print booklet Managing the side effects of cancer treatment.

Related Stories & Media