Macmillan’s priority is the health and well-being of people with cancer, Macmillan professionals, our staff, supporters and volunteers
Like everyone, we are working out what these new and difficult circumstances mean for us as we know that our services supporting people with cancer will be needed even more than ever.
We are doing everything we can to make sure our support line continues to be available for much needed clinical, financial and emotional support during this difficult time but there may be some disruption so please bear with us while we work through this.
We have had to take the difficult decision to reduce some of our operating hours but we are still available on the Support Line, Monday – Friday between 9am-5pm on 0808 808 00 00.
Our online community continues to provide invaluable emotional and peer support and here are some links to information on our website that you may find useful:
- Cancer and coronavirus - The One Cancer Voice group of charities has developed some frequently answered questions about the coronavirus.
- Cancer types A-Z - Find out about the different types of cancer, including risk factors, symptoms, tests and treatment.
- Diagnosis - We have information about the different tests and scans that you might have if you’re worried about cancer. We also have help, practical advice and information to help you understand your diagnosis.
- Treatment - We know that starting treatment for cancer isn’t easy. To help you prepare, we have information about the different types of treatment, what to expect, the options available to you and how to cope.
- Supporting someone with cancer - If your partner, family member, friend or colleague has cancer, there can be a lot to think about. You might be a carer, or just want to help. We have information to help you with the practical, emotional and financial impacts of supporting someone with cancer.
You can call the Macmillan Support Line on 0808 808 00 00.
Opening hours Monday to Friday, 9am to 5pm.
Other ways to get in touch
Please note that conversations with our Support Line advisers are confidential, but may be recorded for quality and training purposes.
Outside the UK
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
Deaf or hard of hearing
If you are worried about money, work or treatment, or you just want to speak about whatever matters to you, we’ll listen and support. We can offer guidance and help you find the right information and support in your area.
Talking about cancer can be tough. Our cancer support specialists offer a listening ear and are ready to talk about whatever matters to you. Providing expert cancer information to help you find your best way through.
If you need to talk, we’ll listen.
"Sometimes you can relate to someone better when you talk to a stranger over the phone than you can to your loved ones. I called the Macmillan helpline. You could pick up a phone from the comfort of your home and speak to someone." Ravinder, diagnosed with breast cancer 2013.
As well as emotional support we provide specialist services to help you. Please note the opening times may vary by service.
- Our trained cancer information advisors provide a listening ear and point you in the right direction, so you can seek further support.
- Our welfare rights advisers can tell you about benefits and other financial support.
- We have energy advisers who can help you reduce the costs of your heating and electricity.
- Financial guides are experts in helping to reduce the financial impact of cancer.
- We offer specialist clinical cancer advice through our specialist nurse team.
- Dedicated work support specialists helping you to understand your rights at work.
- We can also give you information about Macmillan Grants.
Calls to Macmillan's Support Line on 0808 808 00 00 are free on all mobile networks. Calls are also free of charge from all consumer landlines and mobile phones.
If you are calling from a business phone, you should check with your provider whether there will be a charge for calling numbers starting with 0800 or 0808.
Please note that calls to these numbers are not free when made from outside the UK. If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.