Our partnership with Aviva
Macmillan and Aviva have been working together since 2014 to make a meaningful difference for people living with cancer – and we’re incredibly proud of everything we have achieved together.
Key facts
- Partner since 2014
- Faster claim payments for people with cancer
- Cancer support training for Aviva employees.
Our partnership
Through our partnership, Aviva has helped transform the experience of customers making a critical illness claim following a cancer diagnosis. By enabling Aviva advisers to speak directly with a Macmillan Clinical Nurse Specialist to confirm a diagnosis, we have helped reduce claim waiting times from around 60 days to just 48 hours – helping people receive vital financial support when they need it most.
And the impact doesn’t stop there. We’re delighted to celebrate an incredible milestone: Aviva colleagues and customers have now raised £1 million for Macmillan, helping us continue to provide emotional, practical and financial support for people living with cancer.
Aviva colleagues have found some brilliant ways to get involved along the way. This includes the Aviva Summer Challenge, which brought colleagues together through activities designed to prioritise their mental, physical, emotional and social wellbeing, while raising awareness and support for Macmillan.
From creating better experiences for customers affected by cancer to raising an amazing £1 million, we are hugely grateful to everyone at Aviva who has played a part in making our partnership such a success.