Advocacy and Communications

The Advocacy and Communications directorate are responsible for telling Macmillan's story and giving people living with cancer a voice. We do this by, speaking to the public and to decision-makers, and we also work to engage all our employee and different teams we work with.

We are made up of the Advocacy division and the Communications division. This includes:

  • Policy, Campaigns, Public Affairs and devolved/regional Advocacy teams
  • the Communications division, including our national and regional Media, PR and External Comms
  • Strategic Communications
  • Engagement teams.

Our Advocacy teams work across the whole of the UK to achieve positive changes for people living with cancer through policy analysis and development, political influencing and activism with people living with cancer.

The Communications teams work with people inside and outside of the organisation.

All the teams in the directorate play a key role in shaping and managing risks for Macmillan's identity and reputation.

Cancer Support Operations (CSO)

The Cancer Support Operations directorate delivers services directly and through our partners, including the NHS, to people living with cancer across the UK. Our direct services include the Macmillan Support Line, Macmillan Nurses, Online Community and our online and printed cancer information. We also fund, build and maintain relationships with health and social care professionals and partner organisations across the UK.

We want to make sure the services we provide are sustainable, integrated and relevant in an evolving world. The work of this directorate enables us to do that by gathering insight and data from across the UK.

This insight is used to develop and introduce new services, improve existing ones, as well as providing evidence as to why these changes will work, including evidence from people affected by cancer working with Macmillan.

We also offer a professional development to Macmillan professionals, the wider cancer workforce and employers to enable them to deliver quality support to people living with cancer.

Finance, Legal and Audit (FLA)

The Finance, Legal and Audit directorate is responsible for making sure Macmillan spends its money in the best way. This includes monitoring and managing risk and compliance, setting the governance framework for decision making, providing assurance to the Executive Strategy Team and Board of Trustees, and providing a safe workplace for colleagues.

The directorate is made up of the following functions:

  • Finance
  • Information Governance
  • Internal Audit, Legal, Procurement and Category Management
  • Risk
  • Governance and Compliance
  • Workplace.

FLA works closely with teams from across the organisation to ensure that Macmillan can achieve and deliver what we say we will for people living with and affected by cancer.

Fundraising, Marketing and Innovation

The Fundraising, Marketing and Innovation directorate is responsible for a diverse range of activities.

Our fundraising team are all about inspiring individuals and companies to support Macmillan financially and ensure they have the very best of experiences when they do. We run events, lotteries and raffles, organise fundraising campaigns, build partnerships, support people in their local community, encourage people to leave us a legacy and build relationships with high net worth individuals.

As a charity, Macmillan relies on supporters for 97% of our income. Without our supporters, we couldn't provide any of our services for people with cancer.

We want everyone to know how we can support them - that's why we use data and insight to help people access our services quickly and easily from the moment of diagnosis.

We protect the Macmillan brand, deliver our marketing campaigns and keeping Macmillan front of mind for customers and supporters.

Finally, our Innovation team delivers a range of innovative products for Macmillan across fundraising and cancer support delivery. We make sure our customers and supporters have what they need (and what they don't know they need) at the right time and we are able to maximise impact for people living with cancer across all our activities.

The 6 divisions in Fundraising, Marketing and Innovation are:

  • Brand and Marketing
  • Legacies and Operational Delivery
  • Commercial Partnerships and Innovation
  • Corporate Partnerships and Philanthropy
  • Relationship Fundraising
  • Customer and Strategic Marketing Planning.


The People directorate supports employees and volunteers to be the best they can be. We make sure we have the right people in the right roles, with the right infrastructure and resources to deliver their work effectively and achieve our big ambition.

We want Macmillan to be recognised as a place where all employees and volunteers are supported, engaged and inspired to deliver their best for people living with cancer.

We split ourselves into specialist departments to support the organisation effectively: Human Resources and Volunteering and the Business Support function.

Strategy and Performance

Strategy and Performance has responsibility for understanding Macmillan's role for people living with cancer and developing and implementing our organisational strategy at the highest level.

The directorate is made up of our Insight and Performance, Strategy Development and Strategy Delivery teams.

We make sure that our resources are deployed in the best way and monitor organisational performance against strategy to develop this on an ongoing basis.

Read more about our strategy


Our Technology directorate enables us to create a positive impact on the lives of people affected by cancer. It does this by helping us increase the reach and depth of our Macmillan services and fundraising products through the use of technology.

This includes the running of Macmillan's website, advising or creating new applications, and managing our internal systems to enable us to work effectively across the organisation. We also provide services for our employees, such as the IT Service Desk.

We want to be a trusted and credible technology partner, driving the organisation forward through innovative and effective technology solutions.

Technology roles may include:

  • Digital Developers
  • Business Analysts
  • Project Managers

These are just a few of the jobs in Technology. You can find out more about specific roles and vacancies on our jobs pages.

Chief Executive Office

This team is led by our Chief Executive, Chief Medical Officer and Chief of Staff. The roles that are in the Chief Executive Office include a team of clinical experts and advisors, as well as our employee forum, Our Voice. They work closely with Macmillan's Chief Executive to ensure the right decisions are made for people living with cancer and Macmillan's employees.

Read more about our people

Apply for a role at Macmillan

Will you help us do whatever it takes to support people living with cancer? We're always looking for talented and passionate people to join our team.

Benefits of working at Macmillan

We are constantly evolving to ensure Macmillan is a great place to work for everyone. We are committed to inclusion, flexible working options, and mental health and well-being support.

Read about working at Macmillan

How to find us

Our colleagues and healthcare professionals work across the UK to support people with cancer wherever they are. Find out where we are and how to find our offices and cancer information centres.

Visit our offices