Our annual report and accounts

How we helped over 5 million people in 2014 

How we helped Rocio and over 5 million others

Last year was nothing short of exceptional for Macmillan. We reached 5.4m people, raised even more money and invested a greater amount in our services than ever before. Here you can find out about all the different ways we helped people thanks to your support.

Our reach


Healthcare services

Macmillan funds and supports thousands of professionals, who provide expert, one-to-one care. And we also work to improve the places people are treated in, as well as how they’re supported.

2014’s highlights:

  • 700,000+ people were helped by Macmillan healthcare professionals, 5% more than in 2013.
  • 8% increase in Macmillan healthcare professional posts, bringing our total up to over 5,600.
  • 1,200+ GPs were reached by a Macmillan course about preventing, screening and diagnosing cancer.


Information and support services

We provide free and confidential information and support, which can be accessed in person, online, or over the phone.
 

2014’s highlights:

  • 148,000+ calls were answered by the Macmillan Support Line, which helped 62,000 people.
  • 3.4 million people used our free information leaflets and resources.
  • 270,000+ people were helped by our information and support centres.


Financial help

We provide all sorts of financial support to people affected by cancer, including benefits advice, grants and financial guidance. 

2014’s highlights:

  • £236 million of financial gains were identified for people affected by cancer.
  • £9.9 million in Macmillan grants were given to 33,000+ people affected by cancer on low incomes. 
  • 574 MPs were contacted by our campaigners to improve waiting times for Personal Independence Payments.

How cancer patients can claim benefits

How cancer patients can claim benefits

Macmillan Benefits Adviser Sean Conroy talks about the benefits you might be entitled to if you have cancer.

About our cancer information videos

How cancer patients can claim benefits

Macmillan Benefits Adviser Sean Conroy talks about the benefits you might be entitled to if you have cancer.

About our cancer information videos


Practical and emotional support

At Macmillan, we aim to help people with all of their emotional and practical needs. And we also want to make sure that carers get the right support.

2014’s highlights:

  • 1.4 million visits were received to our Online Community.
  • 470 volunteers provided practical and emotional support to people affected by cancer 7,000+ times.   
  • 15,000+ people signed our petition calling for all political parties to pledge to provide free social care at end of life. 


Rocio's story

 

How Macmillan helped Rocio
How Macmillan helped Rocio

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When Rocio was diagnosed with breast cancer, she says it felt like the floor caved in. And because her family live in the Caribbean and her boyfriend is based 300 miles away, she initially felt very isolated.

But shortly after her diagnosis, Rocio was put in touch with Alison from her local Macmillan information centre. Rocio says, ‘Alison let me cry and sob and got me to talk through my fears. She’s been like a lifeline ever since.’


Watch: Rocio's story

Watch: Rocio's story

Watch: Rocio's story