Public and local transport

Bus, coach and train fares

There are special rates for bus, coach and train travel for eligible older people and people with disabilities.

People of state pension age in England, people aged over 60 in Scotland and Wales, and eligible disabled people, can apply for a bus pass. This gives you a reduced price or often free travel on local buses. Contact your local authority for details. You may be able to save up to a third on rail fares with a Disabled Person’s Railcard or a Senior Railcard (for those over 60). Check at your local train station for details, or visit nationalrail.co.uk.

If you live in Northern Ireland and are over 60 or disabled, you may be entitled to concessionary travel on buses and trains. Ask at your local bus or train station or visit the Government website in Northern Ireland.

Local transport

There may be community transport services available in your area for people who have problems using public transport. For example, there might be services providing trips to local shopping centres.

Some areas have local voluntary groups called ‘good neighbour’ schemes. They provide practical help to people in need, and this often includes help with transport to hospital or your GP.

The British Red Cross can provide personal transport services across the UK. These services include providing a companion for a journey on public transport or a private car with a driver. A contribution towards costs is usually asked for, but no one will be refused a service because they can’t pay.

In Wales, St John Wales can provide transport for people who have difficulty using public transport or their own vehicles.

Other local services include dial-a-ride (wheelchair accessible transport, which can be booked to take you from door to door) and reduced-fare taxi schemes.

Shopmobility schemes (visit shopmobilityuk.org or call 0844 414 1850) provide wheelchairs and scooters for disabled people to help them get around town and shopping centres. Local authorities must also offer people with a disability free off-peak bus travel on local bus services.

Contact your local authority for details of transport services available to people with a disability in your area.

In Northern Ireland

For more information about transport schemes, visit nidirect.gov.uk.


We are currently updating our financial information following the March 2015 budget announcement. For the most up-to-date information, please contact us on 0808 808 00 00.

Back to Help with transport and parking

Travel to and parking at hospital

You may be able to get help with your travel costs to and from hospital for treatment.

The Blue Badge Scheme

The Blue Badge Scheme can help with parking costs if you have severe mobility problems.

The Motability Scheme

You may qualify for schemes that help you buy or rent a car, scooter or powered wheelchair.