Free Will Service FAQs
The basics
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What if I want to leave a gift to Macmillan?
To leave a gift to Macmillan in your will, you need to include the name of our charity, our address and registered charity number, all of which you can find below. It is then as simple as writing:
- ‘I leave 20% of my residual estate to…’
- ‘I leave £5000 to..."
- ‘I leave my valuable collection of teddy bears to…’
If you choose to leave a residuary gift, the value of the gift is maintained by default. If you choose to leave a pecuniary gift, we would appreciate if you would consider index linking the gift, as this means its value is maintained for the future.
Macmillan Cancer Support
3rd Floor, Bronze Building
The Forge
105 Sumner Street
London
SE1 9HZRegistered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). For other regions of the UK, we do not have a registered charity number but you can use any of the above to identify us.
Find out more about residuary gift and pecuniary gifts. You can also learn more about leaving a gift to Macmillan by ordering a free Gifts in Wills guide.
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Why do I need a will?
Everyone should have an up to date will. A will is a way of looking after the people, causes and charities that you care about after you’ve died; it’s the only way to ensure your wishes are carried out. If someone dies without having a will, they are said to have died 'intestate'. This can make the process of dealing with your estate more complicated. It can cause added stress for your loved ones and may come at a financial cost.
Check out our blog 5 Reasons to use the Macmillan Free Will Service which may help you understand how our Free Will Service can help.
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How old do I need to be to use the service?
The Macmillan Free Will Service is open to UK adults (18+).
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What locations does the service cover?
The Macmillan Free Will Service is available across England, Wales, Scotland, Northern Ireland, and most British islands. For some remote areas or smaller islands, face to face appointments may not be possible but we offer alternatives such as phone, video, online and post.
If you live in the Channel Islands, we can help in Jersey through our trusted partner Octopus Legacy and their local team. Unfortunately, the service isn’t available in Guernsey or other Channel Islands currently, and it’s not available in the Isle of Man as it has its own legal system.
We’ll do our best to connect you with a partner who can help in your area through our online form or over the phone. If you’re unsure whether the service is available where you live, just get in touch.
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How do I ensure that my will is valid?
For a will to be valid, there are certain conditions that must be met.
- The will must be made by a person who is 18 years old or over.
- Your will must be made voluntarily and without pressure from any other person.
- Your will must be on paper, a ‘soft’ copy on a computer is not valid.
- Your will must be signed by you, in the presence of two witnesses and signed by the two witnesses, in your presence.
- Witnesses can be anyone over 18. They cannot be a beneficiary of your will (someone who receives money or other benefits as a result of your will), nor can they be the spouse or civil partner of a beneficiary of your will.
- Witnesses do not need to read your will or be aware of its contents.
More information on ensuring that your will is valid and can be found on the Citizens Advice website.
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Is there a deadline for completing my will?
We understand that wills cannot always be written within a short timeframe. In order to benefit from the free will offer, your will must be completed six months after you register for the service.
To meet this deadline, we highly recommend that you book your appointment or submit your will instructions within two months of registering for the service, but sooner than this if possible.
Macmillan may have to refuse payment for wills completed after the six-month deadline.
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Who pays for the will?
Macmillan covers the cost of simple standard wills sold as part of the Macmillan Free Will Service. If your needs are complex, please read the 'What if my needs are complex and unsuitable for a standard will?' FAQ.
We rely on gifts in wills for over a third of our income. While there is no obligation to include a gift in your Macmillan free will, we do hope that you will consider leaving a percentage of your estate to Macmillan, after taking care of loved ones. All gifts left to us will help fund Macmillan's services in years to come. We're very grateful for every gift that we receive, no matter its size.
Learn more about the impact of leaving a gift in your will.
Special requirements
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What if I need an urgent will?
If you need a will urgently, please contact your chosen partner as soon as possible to discuss the options available to you. Please note, The Goodwill Partnership cannot provide urgent wills.
Unfortunately, we cannot guarantee that any of our partners will be able to complete a will in exceptionally urgent circumstances. In these instances, we recommend you get in touch with a local solicitor through the Law Society (England and Wales, Scotland, Northern Ireland). -
What if I would like to write a joint/mirror will with my partner?
The Macmillan Free Will Service covers the cost of simple joint wills. Please let your chosen will writing partner know at first contact or when providing your will instructions. If you choose to write your will with Farewill, please read and follow their advice on wills for couples.
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What if my needs are complex and unsuitable for a standard will?
Some of the partners included in the Macmillan Free Will Service are only able to provide standard wills. If your needs are complex, you can still use our Free Will Service by registering with one of our solicitor partners such as Irwin Mitchell, Jones Whyte and Wilson Nesbitt.
Complex wills often include trust planning, business or foreign assets, vulnerable or disabled beneficiaries, high value estates with inheritance tax considerations, or bespoke legal advice. This isn’t a complete list so if you’re unsure, we recommend speaking with a solicitor to find out what’s right for you.
If you choose to write a complex will, there will be a charge for the additional work. If our free will offer cannot meet your needs, we recommend you get in touch with a local solicitor through the Law Society (England and Wales, Scotland, Northern Ireland).
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What if I want to restrict my gift?
We completely understand that you may wish to specify how your gift is used. We ask that you express your wishes in non-binding language as it means that if your request doesn’t align with our services and our strategy at the time of receiving your gift, we can choose the best possible alternative use without needing to make an application to the Charity Commission.
If you decide this option isn’t for you, you may want to specify exactly how your gift must be used (a restricted gift). Please use wording which clearly describes how the funds must be used. Managing restricted funds can be complex and costly, requiring careful accounting and tracking to ensure they are used for the intended purpose. It is possible Macmillan won’t be operating services (and have no plans to start) that align with the restriction at the time the gift is received. In this case, we may need to apply to the Charity Commission for permission to use the funds elsewhere at Macmillan. Please note the broader your restriction the less likely it is we would need to go to the Charity Commission.
It is important that you make the decision which is right for you, and below is sample wording for an unrestricted gift, a gift expressing a non-binding wish, and a restricted gift.
To make an unrestricted gift to Macmillan:
- To Macmillan Cancer Support (Registered Charity Number 261017 (England and Wales), SC039907 (Scotland) and the Isle of Man (604), also operating in Northern Ireland), 3rd Floor, Bronze Building, The Forge, 105 Sumner Street, London, SE1 9HZ, for their general charitable purposes.
To make a gift including a non-binding wish to Macmillan:
- To Macmillan Cancer Support (Registered Charity Number 261017 (England and Wales), SC039907 (Scotland) and the Isle of Man (604), also operating in Northern Ireland), 3rd Floor, Bronze Building, The Forge, 105 Sumner Street, London, SE1 9HZ, and it is my wish, but without creating a legally binding obligation, that funds are used in Scotland.
To make a restricted gift:
- To Macmillan Cancer Support (Registered Charity Number 261017 (England and Wales), SC039907 (Scotland) and the Isle of Man (604), also operating in Northern Ireland), 3rd Floor, Bronze Building, The Forge, 105 Sumner Street, London, SE1 9HZ, for use in Scotland.
Please use language that makes it clear you want the funds used in a certain way. Unless you specify ‘for use in Scotland’ or ‘for use in Yorkshire’ or ‘for Macmillan Support Line Services’ for example, we may treat the funds as unrestricted
Macmillan's involvement
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Does Macmillan get a copy of the will?
Macmillan does not receive a copy of the will.
During the will writing process, you will be asked whether you are happy for your chosen partner to share certain information with Macmillan. This includes whether you have left Macmillan a gift in your will and the value of this gift. Having this information helps us to plan for a future where more people than ever are living with cancer.
Several of our partners offer will storage facilities and you may choose to store your will free of charge with Irwin Mitchell, Jones Whyte and Wilson Nesbitt.
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If I leave a gift to Macmillan how will it be spent?
Leaving a gift in your will to Macmillan is one of the biggest differences you can make to help us do whatever it takes for people living with cancer. Any gift, however large or small, will help us be there for the many people who desperately need our care in the future.
Gifts in wills bring in over one third of our income and help to fund nearly a third of our vital services.
Find out more about the impact you can make by leaving a gift in your will to Macmillan.
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Does Macmillan offer any other kinds of financial support?
Whatever cancer throws your way, Macmillan can be right there with you. If you're living with the financial consequences of cancer, find out more about the ways we can support you.
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Where can I find the terms and conditions of the Macmillan Free Will Service?
Read the Macmillan Free Will Service terms and conditions.