Mac Mail

The quarterly newsletter for Macmillan professionals.

We hope you enjoy this issue of Mac Mail. It's filled with news about our latest projects and campaigns. You can also find our latest policy update, resources to support you in your role and dates of our upcoming learning and development courses.

If you have any feedback, or want to change your contact details, please get in touch.


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Is COVID-19 causing your patients anxiety?

We are living in unprecedented times right now, but we want your patients to know that we are here for them for whatever they need. The coronavirus information hub on our website is kept up-to-date with the latest guidance.

The Macmillan Support Line is available 7 days a week and can help with questions about anything they’re worried about. If your patients are feeling isolated our Online Community is open 24/7 and is a safe space where they can share experiences and vent their emotions.

Macmillan Support Line – freephone 0808 808 00 00, 7 days a week, 8am-8pm. Opening times may vary by service.

Get support for your patients > 

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Support for you during the crisis

We recognise the amazing work you are doing, and have created a ‘one stop shop’ of key resources on LearnZone to help you look after yourself and people living with cancer during the COVID-19 crisis.

There are tons of free resources to be found such as the Be.Mindful course, and access to our Employee Assistance Programme, which has been opened up to Macmillan professionals and offers a wide range of confidential services 24/7. 

Resources for patients and carers relating to cancer and coronavirus can be found on our coronavirus information hub, and we have created a section dedicated to supporting you.

Find out more > 

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New Telephone Buddying service

We are pleased to have launched a new UK-wide Telephone Buddy service for people living with cancer. The service will provide regular emotional support, via ongoing befriending from the same volunteer over a period of up to 12 weeks. 

We know cancer can be an isolating experience at any time, more so during these times of shielding and social distancing. One of our volunteer Buddies can provide a listening ear to help ensure your patients don’t have to face cancer alone.

In order to help you determine whether you think this type of service is suitable for the people living with cancer that you support we have developed a toolkit to help you talk about it and be able to signpost individuals to it. You can access this toolkit through LearnZone which will be regularly updated with new information or you can download the static version here.

Access the toolkit on LearnZone > 

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Macmillan professionals awards update

Especially through these challenging times, we know how important it is to continue to recognise the outstanding work of Macmillan professionals.

However, we have made the decision to pause nominations and postpone the Macmillan Professionals Excellence Awards until 2021. All face-to-face events involving Macmillan professionals for 2020 have now been cancelled.

We fully understand and appreciate the enormous pressure that Macmillan professionals and teams are under at the moment, and we want to thank you again for the incredible support you are giving to people at this particularly challenging time.

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A new home for cancer and coronavirus content

We have moved much of the content related specifically to cancer and coronavirus for professionals to a dedicated section on our coronavirus information hub

We hope that this will mean that the fantastic resources are more accessible, and can be found more easily, quickly and with no enrolment keys needed.

We will continue to keep you updated with future changes to online learning.

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Virtual Garden Visits and gardening tips

Our unique partnership with the National Garden Scheme helps raise awareness of the impact of gardens on health. For patients finding lockdown difficult, gardens can be a place of solace and relief to help improve their mental and physical wellbeing. And for those patients without outdoor space, virtual garden tours of some of the finest gardens in England and Wales can provide a glorious escape.

From how to deal with lawn weeds to what to plant in window boxes, the National Garden Scheme's weekly newsletter can provide patients with seasonal gardening tips, stories and virtual tours straight to their inbox.

Please encourage your patients to get outside, start gardening and explore the beautiful virtual garden tours.

Take a virtual garden tour > 

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Be.Mindful online course

Although face-to-face learning has been postponed for now, you can still access virtual courses online, including Be.Mindful.

This course aims to teach techniques and practices that you can use in daily life, including all the elements of mindfulness-based cognitive therapy. It explains what mindfulness is, enables you to develop mindfulness practice as part of daily life, and helps to reduce levels of stress in challenging situations.

It is suitable for any professional and is four weeks long, although it can be done at your own pace and there is no time limit.

Enrol on Be.Mindful >

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Macmillan competency framework for nurses

We are pleased to announce the Competency Framework for all UK nurses involved in the care of adults living with and beyond cancer has been updated. 

The Macmillan Competency Framework for Nurses (MCFN) builds upon the 2014 framework, which was the first to identify core domains of care that are relevant to the needs of people after cancer treatment, and who might experience consequences of cancer and its treatment.

It now includes a helpful toolkit that uses case vignettes so that the framework implementation is relevant and easy to use for all nurses working in frontline clinical practice, education, management or commissioning.

View the toolkit > 

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Mac Voice update

Due to the impact of coronavirus, we won’t be publishing a December issue of Mac Voice this year, but you can still look out for upcoming issues in June and October.

In the June issue, you can read about how Macmillan can support you and your patients during the coronavirus pandemic. We also meet Macmillan End of Life Care Facilitator, Justin Trewren (pictured right), who discusses his award-winning work to help speed up discharge processes for people at the end of life.

You can also view and download past issues of Mac Voice online.

To update your contact details or if you have not received your copy, please get in touch. If you have an idea for an article, please email our editor.

Read the latest Mac Voice > 

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Help us to develop our products and services

Our professional review panel helps to shape Macmillan’s work – from input into policy reports, helping improve guidance for professionals and improving information for people with cancer. 

We’ll email you every month or so to ask for your opinions. There’s no obligation to take part; the panel is flexible, so you can choose which reviews you’re interested in.

We really value your thoughts and feedback – if you’re interested in joining, please sign up here.

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Job opportunities at Macmillan

Do you feel like it’s time for a new challenge, or just a change? One of these openings at Macmillan’s offices around the country might appeal to you.

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