Keep warm without the worry

Almost 1,000 people every day hear the devastating news that they have cancer. We know the financial as well as the emotional toll this can take. When people are struggling to cope with the enormity of their diagnosis, the last thing they need to worry about is the size of their heating bill. Macmillan is here to help on 0808 808 00 00, Monday to Friday, 9am-8pm.

People going through cancer treatment are often at home more, which can mean they need to turn their heating up to deal with side effects such as weight loss, hair loss or reduced energy levels. This can easily lead to their energy bills going up, while their income may be reduced. Over 1 in 3 people diagnosed with cancer in the last two years say they feel the cold more, and people living with cancer spend on average an extra £177 a year on energy bills [1] because of their illness and treatment.

For over 12 years npower has been working in partnership with Macmillan to help people living with cancer keep warm without the worry.

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Keeping warm without the worry

Macmillan’s Energy Advice Team talk about the financial support available for people living with cancer through our partnership with npower.

Keeping warm without the worry

Macmillan’s Energy Advice Team talk about the financial support available for people living with cancer through our partnership with npower.

npower’s Macmillan Fund

Launched in 2007, npower’s Macmillan Fund is the only programme in the UK that offers bespoke support to people living with cancer by capping energy bills and writing off debt. So far npower has cleared £3 million of debt and helped over 3,000 customers through the fund, providing worry-free warmth to those that need it most.


Macmillan’s Energy Advice team

npower funds energy advisers on the Macmillan Support Line. The team offer support and advice to help source funding for people living with cancer. They are there for those who are struggling to keep warm, regardless of who supplies their energy. The team has already helped over 5,000 people and ‘unlocked’ over £2 million of funding. npower has pledged a further £4 million over the next three years to help even more people focus on what’s important, getting better and feeling more in control.


Need help?

If you’re living with cancer and struggling to pay your energy bills, speak to our Energy Advice team.
Call Macmillan Cancer Support on 0808 808 00 00 Monday to Friday, 9am to 8pm, for more information.


Macmillan-npower partnership timeline

Macmillan npower partnership
Macmillan npower partnership

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