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Macmillan Cancer Support & Information Service at University Hospitals of North Midlands (County Hospital)

Macmillan Cancer Support & Information Service at University Hospitals of North Midlands (County Hospital)

Information and support centres

*Due to Covid-19 please phone or email us to check our opening times and availability before visiting our Centre.* Our service is provided across two hospital sites, Royal Stoke University Hospital (Stoke on Trent) and County Hospital (Stafford), where you will find an easily accessible centre close to the main entrance on each site. We are here to support anyone affected by cancer. We can also support and advise the immediate family network and beyond including teachers, employers, local charities etc. We have a wide range of high quality and up-to-date cancer information materials on display which may be available in other formats such as CDs, Braille, large print or in other languages so please do ask if any of these are more suitable. We believe that information helps you to make choices, it helps you to find the support you need and it can help you regain some control over what is happening to you or those close to you. We can also signpost and/or refer you to various services and charities, both local and national, depending upon your individual needs. We can apply for a one-off grant to help with the extra cost of having cancer as well as blue badges and adult social care assessments on your behalf. You may just want to come and talk through how you are feeling and we have both trained staff and volunteer members who have been affected by cancer or cared for someone with cancer who will listen to you. We also offer the H.O.P.E Self-Management Programme and Look Good Feel Better skin and beauty workshops (for patients only). We have a strong partnership with Macmillan Cancer Support since receiving both their support and funding to open our centre in County Hospital, Stafford in 2004 which is why we share the name Macmillan in our title. Please note opening hours Monday to Friday 10.00 – 16.00 for telephone and email support but currently only open for face to face support on Tuesday and Thursday 9.45am – 4.45. If, however, you are making a special journey to visit us, please ring beforehand to make sure the Centre is open and that someone is here to meet you. The centre is currently closed between 1pm – 1.30pm each day.

We offer:

  • Cancer information materials
  • Cancer information materials in other languages
  • Financial support
  • Hospital visiting
  • Information
  • Internet use available
  • Provision for learning difficulties
  • Provision for visually impaired
  • Support from Health Professionals
  • Telephone helpline
  • Look Good, Feel Better
  • Signposting to other services
  • Volunteering activities
  • Opening times:

    Monday to Friday 10.00 – 16.00. If, however, you are making a special journey to visit us, please ring beforehand to make sure the relevant Centre is open and that someone is here to meet you. The centre is currently closed between 1pm – 1.30pm each day

Find out more:

More about Macmillan Information Centres