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Walsall Palliative Care Centre, Information and Support Services - Walsall Healthcare NHS Trust (Non Macmillan)

Walsall Palliative Care Centre, Information and Support Services - Walsall Healthcare NHS Trust (Non Macmillan)

Information and support centres

Due to Covid-19 please phone or email us to check our opening times and availability before visiting our Centre. A cancer or palliative diagnosis can leave patients facing many challenges. From coping with their illness and treatment to accessing the correct information and support they require. Here at the Information & Support Services Centre we can support patients who have been touched by a cancer/palliative condition; or for those who just want information on cancer awareness, prevention and screening. What can we offer: - Devise an information pack specifically tailored to the patient’s needs. - Language support for speakers of the BME community. - A friendly listening ear, to discuss concerns with in confidence. - Supervised access to the internet for health related information. - A comprehensive range of information literature that you can browse or take away. - Information on local and national support groups (including BME support groups). - Assistance in accessing services provided by other organisations e.g. CAB Benefits Advice; Assistance in accessing other NHS services e.g. Complementary Therapies, Psychology. - Free up to date information on cancer and palliative conditions to patients, carers and their families; supporting them throughout their journey. Outreach Support Officers: Cancer or Palliative patients who require on-going support can be referred to our Outreach Support Officers. They can provide support by: - Accompanying hospital appointments or treatments. - To enable patients, their carers and families to express their emotions and needs in a supportive environment. - Language support in English, Gujarati, Urdu, Hindi, and Punjabi (Interpreters can be booked for other languages). - To ensure patients, their carers and families receive equal access to information taking into account patients social, spiritual, cultural and ethnic needs. - To provide practical information and support to patients, their carers and families to help reduce the fear and uncertainty of living with cancer or a palliative condition. You can also find us on Twitter:@WalsallPall

We offer:

  • Cancer information materials
  • Cancer information materials in other languages
  • Home visiting
  • Hospital visiting
  • Information
  • Internet use available
  • Written resources in other languages
  • Outreach
  • Signposting to other services
  • Opening times:

    Monday to Friday 9.00am to 5.00pm

Find out more:

More about Macmillan Information Centres