Frequently Asked Questions

Do you have questions about the Macmillan Free Wills Month? Take a look at our frequently asked questions below.

What is Macmillan Free Wills Month?

Macmillan Cancer Support are offering supporters the chance to write a standard will free of charge in August 2018. You can choose how to write your will; whether it is online, face-to-face at home, in branch with a solicitor, through the post or over the phone. Once you have decided, you will be asked to complete a form on our website. We will then either put you in touch with the partner directly or pass your details on to the partner. For more information on what to expect from your partner please see below.

Your chosen partner will then help you to write a will that accurately reflects your wishes. There is no obligation to leave a gift in your will to Macmillan to be eligible for a free will during Macmillan Free Wills Month. However, we would hugely value your support as gifts in wills fund almost a third of Macmillan’s income and are critical in our provision of services to help people with cancer live life as fully as they can. 

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How old do I need to be?

Macmillan Free Wills Month is open to all UK adults (18+).

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What locations does Free Wills Month cover?

Macmillan Free Wills Month is available in England, Wales, Scotland and Northern Ireland. However, some of our will writing partners are unable to offer their services in every location. We will endeavour to match you with a suitable partner through our online form. 

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What if I would like to write a joint / mirror will with my partner?

Macmillan Free Wills Month covers the cost of joint and mirror wills. If you choose to write your will with The Goodwill Partnership, Irwin Mitchell or McClure Solicitors please let them know at first contact or when providing your will instructions. If you choose to write your will with Farewill, please read and follow their advice on wills for couples here.

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What if I need an urgent will?

If you need a will urgently, please contact your chosen partner about this as soon as possible to discuss the options available to you. Please note that The Goodwill Partnership does not provide urgent wills.

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What if my needs are complex and unsuitable for a standard will?

Some of the partners included in Macmillan Free Wills Month are only able to provide standard wills. If your needs are complex, we would recommend selecting our solicitor partners (Irwin Mitchell and McClure Solicitors) or finding your own solicitor through the Law Society at lawsociety.co.uk (lawscot.org.uk in Scotland). Macmillan will only cover the cost of a standard will through our Free Wills Month service. 

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Who are the will writing partners and how will I write my will with them?

The Goodwill Partnership (England & Wales)

The Goodwill Partnership provide wills via home appointment or telephone. Once you have registered for a free will with The Goodwill Partnership, we will provide The Goodwill Partnership with your contact details and they will contact you via phone, email or post to arrange your will writing appointment.

During your will writing appointment, a counsellor from The Goodwill Partnership will ask you several questions and will your take your will instructions. Your will instructions will then be sent to a solicitor for them to draft your will. Once drafted, your will is then sent to you via post for your review along with instructions for signing.

Please note, The Goodwill Partnership do not provide urgent wills and the will writing process typically takes 6-8 weeks.

Irwin Mitchell (UK-wide)

Irwin Mitchell provide online and postal will services, both with full telephone support available. Once you have registered for a free online will with Irwin Mitchell, you will be sent a link to get started. This link will take you Irwin Mitchell’s website where you will be asked to submit your will instructions via a webform. If you registered for a postal will with Irwin Mitchell, Macmillan will provide Irwin Mitchell with your contact details and they will send you a will pack in the post for you to complete and return.

Once Irwin Mitchell have received your will instructions, they will write a draft version and send to you for review within 15-20 working days. Once you’re happy with the will, they will then send you a final version along with instructions for signing.

Please note, Irwin Mitchell do provide urgent wills but ask that you make them aware of this as soon as possible. If not urgent, the process typically takes 4-6 weeks.

Farewill (England & Wales)

Farewill provide simple online wills that you can update anytime. Once you have registered for a free online will with Farewill, you will be sent a link to get started. This link will take you to Farewill’s website where you will be asked a number of questions via their will instruction form. Throughout the process, you can use Farewill’s web chat service should you have any questions.

Once you’ve completed the Farewill process, one of Farewill’s legal specialists will check it over and if they have any questions will contact you right away. Once your will is ready, you can download a copy, print it and sign and witness it. Farewill will take your card details but you will not be charged for your will. However, you will be signed up for Farewill’s membership which costs £10 a year after your first year and enables you to update your will at any time.

McClure Solicitors (England, Wales & Scotland)

McClure Solicitors provide in branch, home visit and telephone will services. They have 14 branches across the UK. You can find the locations here. Once you have registered for a free will, Macmillan will provide McClure Solicitors with your contact details and they will contact you via phone, email or post to arrange your will writing appointment.

During your appointment, a will writer from the McClure Solicitors team will ask you several questions and will take your will instructions. They will then write a draft version of your will and send to you for review within 1-2 weeks. Once you’re happy with the will, they will then send you a final version along with instructions for signing.

Please note, McClure Solicitors do provide urgent wills but ask that you make them aware of this as soon as possible. If not urgent, the will writing process typically takes 4-6 weeks. 

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Is there a deadline for completing my will?

Although you must register your interest during August 2018, we understand that wills cannot always be written within a short timeframe. Therefore, you must have completed your will by 31st December 2018 to be eligible for the free will offer. Macmillan reserves the right to refuse payment for wills completed after 31st December 2018. 

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Why do I need a will?

Everyone should have an up to date will. A will is a way of looking after the people and charities that you care about after you’re gone. It’s the only way to ensure your wishes are carried out. If someone dies without a will they die intestate – this can cause added stress for loved ones during an already difficult time and can also come at a financial cost. 

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Does Macmillan get a copy of the will?

Macmillan does not receive a copy of the will and we will not be informed of any of the contents as this remains a private matter. This is unless you explicitly consent to the will writing partner sharing information with us that you have left Macmillan a gift in your will and the value of this gift. If you choose to consent via our partners Macmillan may be informed on whether you have completed your will, if you have left a gift to Macmillan in your will and what the value of this gift is. 

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Who pays for the will?

Macmillan is covering the costs of all wills sold during Macmillan Free Wills Month. Macmillan relies on gifts in wills for almost a third of its income and, although there is no obligation to include a gift, we do hope that supporters benefiting from this offer will consider remembering Macmillan in their will. All gifts left to Macmillan will help fund Macmillan’s services in years to come and we are very grateful for every gift that we receive, no matter its size. 

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If I leave a gift to Macmillan how will it be spent?

Leaving a gift in your will is one of the biggest differences you can make to help people with cancer live life as fully as they can.

Gifts in wills bring in one third of our income and help to fund a huge chunk of our services. To find out more about how Macmillan uses the money raised please see our annual report here

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What if I wish to restrict my gift?

You may restrict your gift to Macmillan, but we ask that you express this as a ‘wish’ and keep it as broad as possible. For example, your county rather than the village you may live in. This limits the risk of Macmillan losing its right to this gift. If you would like more information on restricting your gift please contact our supporter care team on 0300 1000 200.

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Does Macmillan offer any other kinds of financial support?

You can find out more about the ways in which Macmillan can support those affected by cancer on our Money Worries homepage.

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