27 February 2014
The National Audit Office’s report on the early progress of the Personal Independence Payment (PIP) reveals that terminally ill claimants were waiting up to 28 days before receiving their benefit. Duleep Allirajah, Head of Policy at Macmillan Cancer Support, says:
'Since the introduction of the new welfare system we know that far too many terminally ill cancer patients have waited weeks and months before receiving their much-needed benefits. Under the old system they only waited a maximum of 10 days.
'We are really pleased that the Government has listened to and acted on our concerns and we are now seeing waiting times coming down. But we want the Government to commit to processing all claims in under ten days and look forward to seeing the publication of quarterly clearance times.'
For further information, please contact:
Cora Bauer, Media and PR Officer, Macmillan Cancer Support
0207 091 2016 (out of hours 07801 307068)
Notes to Editors:
About Macmillan Cancer Support
When you have cancer, you don’t just worry about what will happen to your body, you worry about what will happen to your life. At Macmillan, we know how a cancer diagnosis can affect everything and we’re here to support you through.
From help with money worries and advice about work, to someone who’ll listen if you just want to talk, we’ll be there. We are millions of supporters, professionals, volunteers, campaigners and people affected by cancer. Together we make sure there’s always someone here for you, to give you the support, energy and inspiration you need to help you feel like yourself again. We are all Macmillan.
No one should face cancer alone. Call us free on 0808 808 00 00 (Monday to Friday, 9am–8pm) or visit macmillan.org.uk