11 February 2015
Responding to the publication of the Freedom To Speak Up Report by Sir Robert Francis today, Jagtar Dhanda, Head of Inclusion at Macmillan Cancer Support says:
“If patient care is to be improved in the NHS, then it is absolutely vital that both staff and patients feel safe to voice concerns when they arise, that NHS leaders listen carefully and that they act on their feedback. As this welcome review shows, when this does not happen, staff engagement and wellbeing can suffer. Failure to speak up can cost lives and put patients’ well-being at risk.
“We also know that staff wellbeing is the foundation on which compassionate care must be built, in other words unhappy staff in turn means unhappy patients. Cancer patients are up to 18 times more likely to receive poor care where staff have suffered high levels of discrimination or poor leadership. These issues could also lead to patients not being treated with the dignity and respect they deserve.
“Ahead of the general election in May, Macmillan Cancer Support wants the main parties to commit, in their manifestos, to ensuring that all cancer patients are treated with the highest levels of dignity and respect, and that staff are supported to deliver this.”
Macmillan’s report on the importance of staff engagement to deliver good care can be found here:
For further information, please contact:
Patrick Pringle, Media & PR Officer, Macmillan Cancer Support
0207 840 4891 (out of hours 07801 307068)
Notes to Editors:
About Macmillan Cancer Support
When you have cancer, you don’t just worry about what will happen to your body, you worry about what will happen to your life. Whether it’s concerns about who you can talk to, planning for the extra costs or what to do about work, at Macmillan we understand how a cancer diagnosis can take over everything.
That’s why we’re here. We provide support that helps people take back control of their lives. But right now, we can’t reach everyone who needs us. We need your help to make sure that people affected by cancer get the support they need to face the toughest fight of their life. No one should face cancer alone, and with your support no one will.
To get involved, call 0300 1000 200 today. And please remember, we’re here for you too. If you’d like support, information or just to chat, call us free on 0808 808 00 00 (Monday to Friday, 9am–8pm) or visit macmillan.org.uk