Our partnership with npower

Over the last 15 years, npower has contributed £13.9 million to help 41,800 families affected by cancer keep warm without the worry.

Nearly 1 in 3 people (33%) diagnosed with cancer say they feel the cold more (Source: Macmillan/YouGov, 2018). The side effects of treatment – like weight or hair loss – can make it harder to keep warm, meaning you often need to turn the heat up. This can have an impact on energy bills, at a time when it may be impossible to work. That’s why we’re working with npower to help people living with cancer keep warm without worrying about the cost.

Helping people living with cancer keep warm without the worry

npower support their customers who are living with cancer by capping energy bills and writing off debt through the unique and innovative npower’s Macmillan Fund*.

'My wife had to be warm all the time, morning and night, during her chemotherapy. Bills started to stack up and we became increasingly anxious about our financial situation.

'Once we found out about npower’s Macmillan Fund, our bills were capped each month, and they wiped our debt which was a tremendous relief.

'Macmillan and npower took away all the worry and stress which meant we could focus on everyday living without having to panic about paying bills at the end of the month.'

Nigel, carer for his wife Veneta who died in 2017

npower also support Macmillan’s Energy Advice Team, who offer guidance and help source support for people living with cancer who are struggling to keep warm, no matter who supplies their gas and electricity.

Since the start of our partnership, npower employees continue to show massive support for Macmillan by taking part in a range of fundraising activities each year including hikes, cycling challenges, and rowing events, as well as taking part in World’s Biggest Coffee Morning across all their sites.

The £4.39m raised through employee fundraising to date goes towards providing Macmillan fuel grants*, worth an average of £197 each.

* Eligibility criteria apply.

A photo of a woman, on Macmillan's Energy Advice team, answers questions at a computer.

Macmillan and npower in partnership

Macmillan and npower in partnership

npower and Macmillan infographic
npower and Macmillan infographic

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To hear more about how Macmillan and npower are helping people living with cancer keep warm without the worry visit macmillan.org.uk/keepwarm.

For more information about the partnership, visit npower’s website.

* Eligibility criteria apply.


Source: YouGov survey total sample size was 1014 adults who have been diagnosed with cancer in the last 2 years. Fieldwork was undertaken between 19th October - 7th November 2018.  The survey was carried out online. The figures have been weighted and are representative of all people living with cancer who were diagnosed in the last 2 years.