Travelling to and from hospital can be expensive, especially if you are undergoing treatment on a daily basis, over a period of weeks. The costs quickly add up, but there is help available.
Claiming a refund
If you have to travel to hospital for treatment, you may be able to claim a refund on:
- your bus or train fares
- some petrol costs
- taxi fares (in exceptional circumstances).
If you need someone to travel with you to hospital for medical reasons, you may be able to get a refund of their travel costs too.
Who can claim
You can claim a refund if you’re included in an award of one of the following benefits:
- Income Support
- the guarantee element of Pension Credit
- income-based Jobseeker’s Allowance
- income-related Employment and Support Allowance
- Universal Credit.
You can also claim if you:
- are entitled to, or named on, a valid NHS tax
- exemption certificate
- have a low income
- receive a valid war pension and are being treated for your war disability.
How to claim
You can usually get your refund at the hospital – check what you have to do before you travel. You’ll need to bring proof that you receive one of the benefits listed above, such as your payment book or benefit award letter. You’ll also need to bring proof of your travel costs, for example tickets or receipts.
Some voluntary organisations have drivers who can give people lifts to hospital and other destinations. Check at your local library for details of voluntary organisations in your area.