How to volunteer

Interested in volunteering with Macmillan? It's as easy as 1-2-3

1. Find a role

There are volunteering opportunities available all over the UK, including some which are home-based. You can use the Volunteering Village to search for roles that are local to you. With over 800 opportunities available, there are plenty of ways to get involved, whether it's talking to someone over a cup of tea or helping out at one of our information and support centres.

Some roles require you to give a specific amount of time, or have particular skills. The description for each role will tell you what kind of time commitment or experience is required. Most roles just need your time and enthusiasm.

2. Apply

Once you've found a role you can apply through the Volunteering Village. If we want to take your application further we'll invite you to meet us for a chat. It's a chance for you to find out more about the role and the organisation and we can get to know you better and find out how we can match your skills and interests with our volunteer opportunities.

We will ask for references for most of our roles. This helps us to confirm the identity of our volunteers and to build a better understanding of them. You will be asked to supply references on your application form. Macmillan is committed to using fair, relevant and consistent processes to asses suitability and safety of potential volunteers, staff and people affected by cancer’.

3. Receive training and support

All volunteers will have an induction and, if needed, you will also get specific training for your role. Staff members are always on hand to provide ongoing help and support during your time volunteering with us.


I can’t find a suitable role. Am I still able to help?

Contact the Macmillan team at or call 0300 1000 200 and we can discuss your requirements.

Can I claim expenses?

Volunteers should not be out of pocket as a result of volunteering for us. We reimburse reasonable travel costs to and from the organisation, travel while volunteering and other expenses by arrangement.

I have had a cancer experience and would like to volunteer. How long should I wait?

Everyone is different and we don't have a set rule for the amount of time you should wait. However, some of our volunteer roles can be physically or emotionally challenging. If you’re unsure then please contact the Macmillan team at or call 0300 1000 200

My company encourages me to volunteer. Can you help?

There are many ways in which you can volunteer, either as an individual or as a team. If you can't find what you are looking for or want to discuss your requirements in more detail, please contact us at or call 0300 1000 200.

What if I have a criminal record?

As an organisation committed to equality and diversity, we recognise the contribution that all people can make as employees or volunteers, and so we welcome enquiries of interest from everyone. Macmillan is a supporter of the Ban the Box campaign, which, amongst other things, believes that asking applicants about a criminal record at the job or voluntary role offer stage is a more appropriate time in the recruitment process to consider criminal convictions than at the initial application stage. For more information please refer to our criminal records policy 

How can I prove I'm a volunteer if someone asks?

Volunteers in some roles will receive a photo identity card but not all volunteers will be given one. If anyone questions you, call us on 0300 1000 200 and we'll verify that you're a volunteer.