4 March 2015
Staff, patients and volunteers in the Macmillan Day Treatment Centre at the Western General Hospital, Edinburgh, are celebrating after receiving a prestigious national award.
The centre, which provides outpatient treatments such as chemotherapy and blood transfusions for people with cancer, has been awarded the Macmillan Quality Environment Mark.
The award is the first of its kind in the UK. It recognises and rewards good practice and high standards within the physical environment of a cancer care building.
The day treatment centre, also known as Ward 1, is among only 26 sites in Scotland to be given the award, which has been developed in collaboration with people living with cancer and organisations including the NHS.
Clinical Nurse Manager Kathryn Brechin, NHS Lothian, said: “Everyone in Ward 1 is delighted with the award which is a reflection of the hard work and dedication of all our staff. I'm really glad their work has been appreciated in this way.”
Julie Reid, Senior Charge Nurse, said: “It’s nice for the patients to see they are coming into a centre recognised by Macmillan as being a safe and supportive environment. Our team goes above and beyond on a daily basis in the work they do.”
Nisreen Badiozzaman, Macmillan Development Manager for South and East Scotland, said:
“This award reflects the hard work and dedication of everyone involved in making Ward 1 such a special place. Assessors found that staff worked extremely hard to create a welcoming atmosphere and are committed to providing high quality care in a comfortable environment. We are delighted and they should be congratulated for all their hard work.”
The Macmillan Quality Environment Mark will help to ensure that people affected by cancer are treated and supported in physical environments of uniformly high quality. The scheme is open to any healthcare providers from the public, voluntary or private sectors that operate cancer care buildings.
Organisations can apply to be assessed for the Macmillan Quality Environment Mark via www.macmillan.org.uk/cancerenvironments.
For further information, please contact:
Communications Officer, Macmillan Cancer Support
Notes to Editors:
• The assessments of cancer buildings will be undertaken by an external partner utilising the agreed MQEM framework.
• The five standards that each environment will be judged on are as follows:
1. Journey will be measured to and from the cancer environment from accessibility on public transport to parking facilities and the greeting received at the door
2. Space and use of space will look at accessibility, reception and waiting areas, shared treatment areas, whether the space in free of clutter, where the quiet rooms and consulting rooms are located.
3. Comfort and atmosphere will look at how the settings are designed, whether there is a homely feel to the environment, are the seating areas comfortable and is there a garden. The natural light and decoration of rooms will also be evaluated.
4. Health and wellbeing will look at food and drink facilities, outdoor space, if the consulting rooms are big enough to bring a partner for support and can the lights be dimmed
5. Personal and social interaction will include whether the staff take time to listen and understand patient’s perceptions and privacy in consultation rooms.
About Macmillan Cancer Support
When you have cancer, you don’t just worry about what will happen to your body, you worry about what will happen to your life. Whether it’s concerns about who you can talk to, planning for the extra costs or what to do about work, at Macmillan we understand how a cancer diagnosis can take over everything.
That’s why we’re here. We provide support that helps people take back control of their lives. But right now, we can’t reach everyone who needs us. We need your help to make sure that people affected by cancer get the support they need to face the toughest fight of their life. No one should face cancer alone, and with your support no one will.
To get involved, call 0300 1000 200 today. And please remember, we’re here for you too. If you’d like support, information or just to chat, call us free on 0808 808 00 00 (Monday to Friday, 9am–8pm) or visit macmillan.org.u