Donation
FAQs

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Confused about donating? Take a look at our frequently asked questions below.

We’re over the moon you want to fundraise for us. Your amazing efforts will help us to make sure that no one faces cancer alone. There are so many ways you can get involved, just take a look at our events and check out our fundraising ideas for inspiration. If you’re not sure what’s right for you, then drop us a line using the form at the bottom of this page, and we’ll be in touch to help you find the fundraising activity that’s perfect for you. Close

Due to strict security on our website if your card was issued outside the UK unfortunately you will be unable to donate online to us. But there are a number of alternative options:

  • Call us on +44 207840 4900, and we can take a credit or debit card payment over the phone. Our lines are open 9am-5pm GMT Monday to Friday
  • Call us on +44 207840 4900 or email us at fundraising@macmillan.org.uk and we can provide you with our bank details to make a bank transfer directly to our account
  • Donate directly to Macmillan via www.Justgiving.com. They accept a range of currencies, and money reaches us securely. 

If you are unable to use any of these please methods send a cheque in pounds sterling or your local currency to our head office:

Macmillan Cancer Support
89 Albert Embankment
London, SE1 7UQ

Please note, bank charges may be deducted from your donation when using this method, so the other options are most cost effective for us.

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Our tribute funds website is a place to set up a memorial to commemorate the life of a loved one. You can find out more info about Tribute Funds, and set up a fund here.

Justgiving.com and virginmoneygiving.com are the two most popular sites supporters use to raise money for us. They both have some fantastic features, like the opportunity for you to set up your own  fundraising page where you can upload photos and share messages about your event. Supporters who use these sites often raise more money than people just doing their fundraising offline. 

See our tips and ideas to improve your fundraising.

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We’d like to keep you up to date with our work, so may contact you from time to time by phone, email, text or post to let you know how we can support you and how you can get involved with our team. Your details will be kept securely and only shared with the suppliers or partners who work on our behalf or with us to deliver and improve services for people affected by cancer. 

We never sell or swap your details with any third parties. If you would prefer us not to use your details in this way, call us at our Fundraising Support Centre 0300 1000 200 or fill out the Contact Us form at the bottom of this page.

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When you donate online you will receive an email confirmation of your gift almost immediately.  If you send us a gift through the post or by paying directly into our bank we will also send confirmation by post, unless you advise us that you don’t need one. Close
Absolutely. We’re delighted to receive donations left to us as legacies, and any gift no matter how large or small makes a difference. Find out more. Close

Nearly 98% of our income is from voluntary donations, and this goes to provide our full range of services, from specialist cancer nurses to information booklets and support groups. We plan these services very carefully to meet the needs of people affected by cancer in a local community or nationwide. We review our services regularly to make sure they are providing the best value for money and maximum impact.

For this reason we prefer to use donations to fund whichever of our services are most in need, but if you would like us to  use your gift towards a specific aspect of our work we will comply wherever possible.  Please contact us on 0300 1000 200 to discuss your wishes. You can donate directly to some of our current projects here.

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We rely on donations for 98% of our income, and your money will help us to provide a variety of services that help make sure no one has to go through cancer alone. Find out more about what we do, or see a detailed breakdown of how we’ve spent our income in our annual reports. Close
Direct donations involve less administration and are therefore more valuable to us. However, if you wish to donate in this way, CAF cheques or vouchers should be made payable to Macmillan Cancer Support and sent to Macmillan Cancer Support, 89 Albert Embankment, London, SE1 7UQ. We can also accept donations from any other charity giving account (eg Charities Trust, Stewardship). We are unable to accept CAF cards through our website. However, you can donate using your CAF card by calling our Fundraising Support Centre on 0300 1000 200. Close

Cheques should be made payable to Macmillan Cancer Support and sent to us at:

Macmillan Cancer Support
89 Albert Embankment
London
SE1 7UQ

Please note, we do not recommend sending cash through the post.

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Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many people affected by cancer as possible.

Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are helping to improve the lives of people affected by cancer here in the UK, in the long term.

Make a donation.

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Yes, setting up a gift online is also completely safe. Any personal information you enter onto our online Direct Debit pages (including, name, address and bank account details) is encrypted before being sent to us, and recorded on secure servers operated by our regular giving partner, PKL. PKL store your information in a secure environment using industry standard practices. You are then covered by the Direct Debit guarantee. We will write to you to confirm the details of your gift, and give you at least 21 days before taking the first payment. You can amend or cancel at any time. Close
Yes, our website is very secure. If your bank card is enrolled in the 3D Secure scheme (also known as Verified by Visa or MasterCard SecureCode) you will be asked to enter the password you’ve set up with your bank. If it is the first time you’ve used the scheme you will be asked to create a password. These details are stored by your bank and never by Macmillan. Close
When you submit one of our online forms, you agree to us recording your details on our database, so we can provide you with the best possible support every time you contact us. 
 
We will also contact you from time to time by phone, email, text or post to keep you up to date with how we can support you and how you can get involved with our team. Your details will be kept securely and only shared with the suppliers or partners who work on our behalf or with us to deliver and improve services for people affected by cancer. We never sell or swap your details with any third parties. If you would prefer us not to use your details in this way, you can email contact@macmillan.org.uk, telephone 0300 1000 200, or write to us at Macmillan Cancer Support, 89 Albert Embankment, London, SE1 7UQ.
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Contact us

Still have questions? Contact our Fundraising Support Centre on 0300 1000 200 between 9am-5pm Monday-Friday, or email us at fundraising@macmillan.org.uk