3 October 2014
Responding to findings from the CQC’s report into out of hours care published today (Friday 3rd October), Dr Fran Woodard, Director of England and Policy and Research at Macmillan Cancer Support says:
“It is reassuring that the CQC inspection found that most NHS GP out-of-hours services now deliver an improved and caring service to patients. The importance of high quality and compassionate care for cancer patients during these hours cannot be under-estimated.
“Problems that someone with cancer may face are complex and can develop at any time of day which means they often depend heavily on these services.
“However these findings, as well as research from NHS England published last week, shows there is still huge room to improve variation in the quality of care and ensure patients across the NHS have the best possible experience whilst going through treatment.
“Every single person affected by cancer no matter what NHS service they need to access or what time of day they need it, deserves to be treated with compassion. This is why Macmillan is calling on the next government to ensure all patients are treated with the highest levels of dignity and respect and NHS staff are supported to do so.”
For further information, please contact:
Charlotte Morris, Media and PR Officer, Macmillan Cancer Support
0207 091 2467 (out of hours 07801 307068)
Notes to Editors:
1 NHS England. Cancer Patient Experience Survey 2014
http://www.quality-health.co.uk/resources/surveys/national-cancer-experience-survey/2014-national-cancer-patient-experience-survey/2014-national-cancer-patient-experience-survey-national-reports/688-2013-national-cancer-patient-experience-survey-national-report-pdf/file (Accessed September 2014) - See more at: http://www.respublica.org.uk/item/Compassionate-care-can-t-be-an-extra-it-must-be-at-the-heart-of-planning-for-a-future-NHS#sthash.UgBBRmdg.dpuf
About Macmillan Cancer Support
When you have cancer, you don’t just worry about what will happen to your body, you worry about what will happen to your life. Whether it’s concerns about who you can talk to, planning for the extra costs or what to do about work, at Macmillan we understand how a cancer diagnosis can take over everything.
That’s why we’re here. We provide support that helps people take back control of their lives. But right now, we can’t reach everyone who needs us. We need your help to make sure that people affected by cancer get the support they need to face the toughest fight of their life. No one should face cancer alone, and with your support no one will.
To get involved, call 0300 1000 200 today. And please remember, we’re here for you too. If you’d like support, information or just to chat, call us free on 0808 808 00 00 (Monday to Friday, 9am–8pm) or visit macmillan.org.uk